xbox elite controller series 2 stuck on applying update 0% on pc

I am having the same issue.

Hello Mazz_lad,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



I would like to know if you still need help with updating Xbox Elite Controller Series 2 so we can assist you further. We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Good day, XstreamLIONx25.



We haven't heard from you in the last 72 hours, so we will be considering your issue resolved. Moving forward, we will not be monitoring this thread so if you need further assistance, please create a new thread to discuss these concerns by clicking the link below. Or click on the Ask a question option as shown in the photo.



https://answers.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=/en-us/







Thank you for understanding.



Respectfully,



Glenn

Hi XstreamLIONx25!



Welcome to the Microsoft Community Forum. Please accept our warmest regards and sincerest hope that all is well.



From the description you have provided it seems you are unable to complete the installation of updates for your Xbox Elite Controller Series 2.



This issue may have been caused by settings in your Xbox console or app that need to be changed. Or it may also be a problem with the network connection.

Also, we tend to deal with these issues on a case-by-case basis and that's why your comment has been split into a new thread. So let's work together as a team to get to the bottom of your problem. But to better assist you I need to ask:



1) The thread you commented on was created by Mazz_lad on 12-29-2022. Are you still experiencing this issue with the updates until now?

2) Are you experiencing this issue on your Xbox console or on your Xbox app for Windows?



3) From the device you’re having this issue, can you tell me if you’re getting all green checkmarks when visiting the following link?

(a) https://support.xbox.com/en-US/xbox-live-status

(b) https://portal.office.com/ServiceStatus



4) Have you tried the troubleshooting steps suggested in the link below and see if that resolves the issue? Photos below for reference.

https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution











Hope to hear from you soon.



Respectfully,





Forum Moderator

Microsoft Community