Xbox Elite Controller Series 2 - Hardware issues - Part 2 - Why is Microsoft not addressing...

Hello Doosh,

Thanks for reaching out to the forums. Reason threads are closed is no activity or old thread. The thread in question is over a month old as is this one. Also. multiple threads on the same issue doesn't help answers or replies. If they are closed can always
create a new thread that will be fresh and reference old threads for replies if need be. We apologize for any inconvenience this may cause. It is to keep the forums from being cluttered.

Thanks,

Brad

My elite series 2 controllers last about a month and a half, all with the same issues with the right and left button malfunctioning. I was on my third controller before the original warranty ran out on 5/8/20. The fourth controller, I got in June only
lasted 6 weeks. The replacement for that controller was received late July and has started to fail, 9/5/20. A controller this expensive should last more than five or six weeks, and I was out of town for a week of that. It's a nice piece of junk. At lease make
them easy to repair ourselves.

I have checked a lot of recently replies, and most says don't buy it and have doubt on the product quality.

Is there any other controller that is better?

The Nividia shield controller has the same type of issues. (Drifting)

Look forward to consumer feedback on their Elite Controller Series 2 experience.

Has anyone noticed any hardware revisions lately to the Elite Controller Series 2?

Please post post any details of the controller here.

• Does anyone have a phone number to call?

• Can these be returned?

I bought mine at GameStop last week and have had it disconnect in the middle of flights with Flight Simulator and the plane crashed and had to start the flight over again.

I think part of the problem is Bluetooth and the computer. But the manufacturer of these XBOX Elite 2 controllers could could provide a driver in the computer that helps revive connections.

• Does connecting the USB-C cable to the PC prevent it from disconnecting?

I have seen so many posts that I don't know where to go for answers.

I am willing to buy a dedicated wireless interface if that is what it takes.

The other gripe I have is that accessories are hard to find all by themselves.