Xbox Elite Controller Series 1 did not receive firmware update

Firmware version 517.3202.0 is the latest firmware version available for the Elite Series 2 controller. So your controller has the latest firmware available.

Don't forget the Elite Series controllers use a different firmware than the other controllers, because it has different features to the standard controllers.

No. I would assume that the Xbox app on our Samsung TVs might need an update.

Or, we need an firmware update for our Elite Series 2 Xbox controllers, which can only be done using an actual Xbox hardware or a Windows PC. I have neither.

My current workaround is using the “cheap” standard Xbox wireless controller I had already.

I got the Elite Series 2 controller for free, as it was part of a marketing campaign, buying that particular Samsung TV series, you receive an Xbox controller for free and a Game Pass. However, that Xbox controller doesn’t pair with the Xbox app. (It pairs with the TV only.)

It would be great if anyone who knows Xbox 2nd level support contact details forwarding this thread, so that MS can look into that and update the Xbox app for Samsung smart TVs. Or I go in a shop and ask if they can check if the Elite controller has the latest firmware installed.

Did you try updating the firmware on ur controller? I had this happen to two of my xbox elite controllers aswell one of them was a wolferine elite, it wont update firmware on xbox, or pc. They were wired, and it was the wire inpluck that was broken. Hope
you figure it out, before warrenty runs out

Did all of that and still received the 'Something went wrong. Your controller is already up to date.' on the PC. There doesn't look to be any option to revert firmware on the Xbox series x controller. Did Microsoft remove the option to downgrade firmware recently?

Hi Geri and thank you for your concern !

1. Is this the wireless or the Elite?
   

It's the wireless one not the Elite (this one https://www.microsoft.com/fr-fr/d/manette-sans-fil-xbox/8xn59crbsqgz/7V47 bought on Microsoft store).

I have two, the black and the white ones, same issue with both.

1. When did the issue start?
   

When I upgrade the firmware of my controller with Xbox Accessories app and/or when I move from Windows 10 to Windows 11 (I did both the same day).

1. Have check if the controller support Bluetooth?
   

Yes of course, as they work well in some games, not with other ones.

1. Any recent activity or changes made before the issue appeared?
   

Controller Firmware update & Windows update to Win 11

1. Did you check if this controller work with rollback?
   

It's impossible to rollback the controller firmware on Windows 11