Xbox Elite Controller Paddle Magnets

Tachyonic53 · Jan 21, 2024

The magnets always seem to come loose after a few months causing miss-inputs. This seems to be a very common problem that I have had on all of me Elite and Elite Series 2 controllers. Is there a way to fix it? It seems like a design defect because I've gone through probably north of a dozen over the years.

I'll also add that the face buttons and sticks have a lot of room for improvement, but the problem is the paddle layout is the reason I find it hard to switch.

:)

Tachyonic53

The magnet on the right is always loose enough to remove and it also seems in the controllers that I've taken apart that the clip retaining the circuit board for the paddles is broken.

StuartATrueRed

Instructions here https://support.xbox.com/en-US/help/hardware-network/controller/get-to-know-elite-series-2. If you mean the paddles on the back, they just basically pull off, as they are only held with magnets.

lackoftraction

To be very, very clear, the problem is that the newest firmware updates to Xbox elite 2 controller has broken the functionality of the paddles. As of the latest firmware, the paddles are completely disabled when in default profile. The paddles used to work in default mode, and now they don't. Steam can corroborate this: last year Steam added functionality to customize the outputs of the elite controllers paddles, which means that the paddles used to output a unique signal instead on only emulating other controller buttons.

A quick internet search reveals numerous accounts from users who had used steam to customize the paddle outputs, proving that the paddles used to work. You can also see a growing number of recent complaints from Elite controller users who are realizing that their paddle inputs are now broken. This is not an isolated occurrence, the elite controller was broken by the latest firmware updates, and people are realizing it.

The changes made to the Xbox elite 2 Controller paddles in the latest firmware updates NEED TO BE REVERTED.

Tomm_A

Hello Shahzad,

Greetings!

Thank you for posting in Microsoft Community.

It seems that you're experiencing issues with paddles of your Xbox Elite Series 2 controller. Let us check and see on what we can do to help resolve your concern in a timely manner.

This issue may be caused by misaligned magnets or a defect in the controller. Here are some steps you can try to resolve the issue:

1. Make sure that the paddles are properly aligned with the magnets on the controller. You can try removing the paddles and reattaching them to ensure they are properly aligned.

2. If the issue persists, try resetting the controller by pressing and holding the Pair button on the back of the controller for 10 seconds. This will reset the controller and may resolve the issue.

3. If the issue still persists, you may need to contact Xbox Support for further assistance. They can help you troubleshoot the issue and determine if the controller needs to be repaired or replaced. Please use this link: Contact us | Xbox Support

For your reference, see: Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

XBF Meryem R

Hello @jettnehls, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe you will need to create a replacement order for your controller.

Request an Xbox controller replacement | Xbox Support

If you are unable to create the order on that link please contact our live support.

Contact us | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Xbox Elite Controller Paddle Magnets