Xbox Elite 2 controller problems on windows

the elite controller series 2 has Bluetooth compatibility and is therefore compatible with windows 10 too. the first release of the elite controller was before xbox was integrated into windows 10, therefore there was no need at the time for Bluetooth.

The original XBox Elite controller requires the Xbox Wireless Adapter for Windows 10 so without that adapter it will not be recognized properly by Windows. The newer, Elite Series 2 can connect to a Windows 10 PC without the need of an adapter.

Hello samuel romans,



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Thank you for understanding.



Regards,

Hello samuel romans,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to fix the issues with your Xbox Elite 2 controller on Windows. Just a reminder, we are not able to double check your account and devices here manually since we do not have the option to. No worries, we do have some troubleshooting steps here that we may use for the issue. Based on the information you've provided; it seems like the controller is not being recognized correctly by your computer.

Before proceeding, I need to know more details so that we can get the best possible troubleshooting for you.

-May I know what was the last changes/updates you made on your end before the issue occurred?
- Is everything completely working before?
-Are you getting any error message?

Basing on the statement you provided above, here are some troubleshooting steps that you may try:



1. Make sure that your Windows operating system is up to date. You can check for updates by going to Settings > Update & Security > Windows Update.



2. Uninstall the Xbox One controller driver from your computer. To do this, go to Device Manager, find the Xbox One controller under "Xbox Peripherals," right-click on it, and select "Uninstall device."



3. Disconnect the Xbox Elite 2 controller from your computer.



4. Download and install the latest version of the Xbox Accessories app from the Microsoft Store.



5. Connect the Xbox Elite 2 controller to your computer using a USB cable.



6. Open the Xbox Accessories app and check if the controller is recognized correctly as an Xbox Elite 2 controller.



7. If the controller is still recognized as an Xbox One controller, try updating the firmware of the controller using the Xbox Accessories app.



8. If the issue persists, try connecting the controller to a different USB port on your computer.



Hope I helped! Please do not hesitate to ask if you have further concerns.

YanYannn
Microsoft Community Moderator

Xbox elite series 1 doesn't.have bluetooth which came out after the first.gen xbox one controllers

The series.2 and.later xbox controllers have. Bluetooth

As mentioned before Mac doesn't.support elites 1

If you install Windows ir does