Xbox disc reading problem

Hi Bandit,

Thanks for reaching out to the forums. We understand you are having issues with your disks being read. Here is a guide to go over for

disk read issues. Let us know how it turns out!

Thanks,

Brad

Hey guys, so as a couple of days ago my Xbox seems to have problems reading a disc when I switch out games. Ill have to end up turning the console off for the xbox to able to read the disc that just got put into the console. Does anyone else have
this problem? Is there a quick fix to this? Help would be awesome

https://beta.support.xbox.com/help/games-apps/troubleshooting/how-to-troubleshoot-problems-playing-disc-on-xbox-one

Try the following solutions if none of your discs will play, or if you insert a disc and your console doesn't recognize it. If your Xbox Home screen tells you to insert a disc when a disc is already inserted, that means it doesn't recognize your
disc. In these scenarios, there are two possible issues:

• The settings for instant-on power mode can render a small number of consoles unable to read discs.
• The console's disc drive needs servicing.

Solution 1: If you use instant-on power mode, change power modes and power cycle the console

1. Press the Xbox button  to open the guide.
2. Select System > Settings > General > Power mode & startup.
3. Select Power mode, and then select Energy-saving.
4. Perform a "hard power cycle" by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on
   the console again to restart it.
5. Try your disc again. Wait a few seconds to see if the console recognizes it. If the console can now read the disc, you can revert to instant-on power mode.

Follow the above steps if the problem happens again.

Solution 2: Request a repair

If the previous solution didn't fix the issue, your console will need a repair. Go to Device service and repair to submit a service request. For more information,
see Getting your Xbox console or accessory serviced.

Sadly, as of right now it is just that the console optical disc drive, or the disc drive itself has gone defective, and you need to set up a repair for the console. With this, you can set up a repair 1 of 2 ways:

1) Go to myservice.xbox.com and set up a repair there

2) Call 1-800-4MyXbox, and set up a repair through an agent.

I personally would choose the 1st option. No wait, and its pretty simple.

If you do need any help setting up a repair, please respond to this thread so that I may continue to assist you.

Hope this helps

All these disc 'repairs' do, is either:

A. Fill in the scratches in the layer with plastic (Doesn't work very well)

B. Sand off a small amount of the disc plastic surface, so the scratches aren't that deep.

Regular DVDs are thicker (even if it's micro millimeters), than newer Xbox 360 games. If you for example, take an Xbox 360 game from 2007, and then take one from today, you'll notice a significant weight and thickness difference. Disc repair methods normally
don't do anything to 'regular' thickness DVDs.

Unfortunately, because this is a 'newer' game, the middle of the disc (which is where the game ID and boot information is stored) probably got sanded or damaged. Your disc is probably useless if it doesn't work in any consoles.

This is the second Xbox x in a month doing the same and the reason I changed it was doing all the resets and wiping it completely it still doesn't work, it plays blu ray and games but not DVD. It needs to be sorted out especially as it's supposed to be
an entertainment system and so expensive!