Xbox Digital Game Store gave me wrong Game!

Discus and support Xbox Digital Game Store gave me wrong Game! in XBoX on Consoles to solve the problem; So i just bought Borderlands The Handsome Collection on the Xbox Digital Store.. Instead of giving me the Handsome Collection, the Store gave me the... Discussion in 'XBoX on Consoles' started by Choco Da Great, Dec 31, 2017.

  1. Choco Da Great
    Choco Da Great Guest

    Xbox Digital Game Store gave me wrong Game!


    So i just bought Borderlands The Handsome Collection on the Xbox Digital Store..

    Instead of giving me the Handsome Collection, the Store gave me the Xbox 360 versions of Borderlands 2 and The Prequel.

    This is False Advertising and I want my money back! I didn't pay for Borderlands the Xbox 360 Compatible Version!

    :)
     
    Choco Da Great, Dec 31, 2017
    #1
  2. WOLF8555
    WOLF8555 Guest
    WWE2k15 Purchased But Never Recieved $80 Game

    Yesterday I bought WWE2k15 For Xbox One (Digital) then I tried playing it this morning and it asked for a disc (0x87de2712) The game was taken off Xbox Store, Now I got money to buy WWE2k15 Deluxe Edition and it took my money but never gave me the game.
    So now I am out $160
     
    WOLF8555, Dec 31, 2017
    #2
  3. DinoVal33
    DinoVal33 Guest
    Case number [Mod Removed]

    hello, i recently bought a console bundle of xbox one with games as freebies, 2 of those games were digital download of rainbox six vegas and vegas 2 which I tried to redeem from the store but it said Something went wrong, the other 2 digital games of tombraider
    and rise of tombraider did not have any problems. Please help me.
     
    DinoVal33, Dec 31, 2017
    #3
  4. Connah95
    Connah95 Guest

    Xbox Digital Game Store gave me wrong Game!

    you can refund the game

    1. Sign in to your Microsoft Account.
    2. From the top menu bar, select Payment & billing > Order history.
    3. Navigate to the game or app you want to be refunded, and select 'Request a refund'.
     
    Connah95, Jan 1, 2018
    #4
  5. Connah95 Win User

    Xbox Digital Game Store gave me wrong Game!

    you can refund the game

    1. Sign in to your Microsoft Account.
    2. From the top menu bar, select Payment & billing > Order history.
    3. Navigate to the game or app you want to be refunded, and select 'Request a refund'.
  6. Misses Quinzel Win User

    Paid the game but store did not gave me

    Thanks for letting us know you're all set, djkaa! It's likely there was simply a delay getting the license, but you should be all set. Let us know if you have further issues!
  7. M45T3R LOU Win User

    Paid the game but store did not gave me

    buy far cry 4 just window appear give it another try lost my money its frustrated situation.

    3 try and 3 far cry 4 price out on my money and check purchase on account.microsoft.com no far cry 4.
  8. djkaa Win User

    Paid the game but store did not gave me

    I got the money back. It looks like the problem solved itself. If you, the support helped then thanks.
  9. OpticRJames Win User

    Microsoft store gave me wrong version of hogwarts

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please log in to your account at this link, https://account.microsoft.com/billing/orders.

    Provide me with the exact title of the version you purchased there for the game.
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Xbox Digital Game Store gave me wrong Game!

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