Xbox design labs issue

Discus and support Xbox design labs issue in XBoX on Windows to solve the problem; Well, I am customizing an elite controller and I get done customizing and things it doesn’t give you an option to buy it. It also will not let you save... Discussion in 'XBoX on Windows' started by BraedenCulp, Jun 3, 2023.

  1. BraedenCulp
    BraedenCulp Guest

    Xbox design labs issue


    Well, I am customizing an elite controller and I get done customizing and things it doesn’t give you an option to buy it. It also will not let you save when you go to the three dots and press save creation or something like that when you do that it gives you try again later and I’ve done it on multiple devices and it will still not work, is anybody else having this issue?

    :)
     
    BraedenCulp, Jun 3, 2023
    #1
  2. M3tal Daz3 Win User

    Xbox design lab controller help

  3. XBF Felixx P Win User

    Disconnessione controller [Translate] Disconnect Controller

    Hello
    albagaga93
    !

    Thanks for reaching out to Xbox forums support.

    I understand that you're having disconnecting issues with you Design Labs controller.

    It sounds like you've already tried some of the trouble shooting steps that I was going to suggest.

    The fact that only your Design Labs controller is having issues and not your other controllers rules out the possibility

    of it being a wireless interference problem. Here are a couple of links that should help:

    1.
    Design Labs FAQ


    2.
    Xbox Design Lab and Xbox Design Lab controller help


    If you continue to have issues with the DL controller I would suggest setting up a repair order if it's still under warranty.

    It will take a little while because the fact that it is a custom Design Labs controller like you mentioned, so the sooner you send it off,

    the better.

    I hope this helped! Good luck and happy gaming!

    Felix

    Xbox forums
  4. TimidMinds Win User

    Engraving is not working!!!!

    I take it you are trying to use the Xbox Design Lab? Try to contact support and say you're having trouble with the controller design lab. Or see if there is a support page/email/number on the controller design lab website.
  5. XBF Amber M Win User

    Designer labs controller

    Hi SuspectedFlyer7,

    Thanks for the reply! In regard to a Design Lab controller, they have a 120 day standard warranty, the Elite has a full year and any standard or other controller/accessory is subject to the 90 day warranty. Here are a couple of handy support articles that
    you may find useful in regard to Design Lab controllers:

    Xbox Design Lab and Xbox Design Lab controller help

    Design Lab Controller Frequently Asked Questions

    As you're having an issue with a design lab controller, you may wish to go ahead and
    request a call back from Xbox Support to see if they can get you sorted out in regards to a repair or replacement, or what they would recommend in this situation. Just be aware
    that it may take a bit more time for servicing as Design Lab controllers are custom fabricated for each individual.

    I hope that this information helps you out a bit more!
  6. M3tal Daz3 Win User

    Xbox One Design lab Controller

Thema:

Xbox design labs issue

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