Xbox Design Lab Controller Headset Jack not working

Discus and support Xbox Design Lab Controller Headset Jack not working in XBoX on Consoles to solve the problem; Hi, My son bought an Xbox design lab controller 1 month ago and the headphone jack has stopped working. We have tried different headsets and none... Discussion in 'XBoX on Consoles' started by AndrewStrachan2, Aug 26, 2020.

  1. AndrewStrachan2
    AndrewStrachan2 Guest

    Xbox Design Lab Controller Headset Jack not working


    Hi,

    My son bought an Xbox design lab controller 1 month ago and the headphone jack has stopped working. We have tried different headsets and none work. We have also connected headsets to his original controller and everything works fine.

    Can you please provide contact details so I can return the controller for warranty repair or replacement as cannot find this anywhere on the website.

    Many thanks

    Andrew

    :)
     
    AndrewStrachan2, Aug 26, 2020
    #1
    1 person likes this.
  2. XxNe0nDiam0ndxX Win User

    What controller do you have?

    Hello!

    Around this time last year I ordered a design lab controller. I designed a black controller with teal triggers and bumpers, and white buttons. I also had my name engraved into it. The controller looks amazing, but about a month ago the jack for the headset
    is no longer working. My headset works with my other controllers still so I know the controller is the problem. I am really sad because it feels weird now using my old controllers that came with the Xbox. :(
  3. XBF Brad A Win User

    Do XBox design lab controllers have a headset connection?

    Hi Gilly,

    Thanks for reaching out to the forums. We understand you have question on design lab controller. On the page of

    design lab controller    , under the features and specifications it states Compatible with chat headset.

    • Compatible with Xbox One Play & Charge Kit, Chat Headset, Stereo Headset, Chatpad and more
    • Includes 3.5mm stereo headset jack and (2) AA batteries
    Hope this helps.

    Brad
  4. {Parity} Win User

    Design Lab controller issues with the headset jack

    One workaround for a messed up headphone jack it the headphone adapter. That is what I use on my controllers.
  5. crazydude1965 Win User

    Design Lab controller issues with the headset jack

    If its still under guarantee then send it back to be fixed or you could ask someone in the tech business if they could take a look.
  6. XBF Javier R Win User

    Design Lab controller issues with the headset jack

    Hello XxNe0nDiam0ndxX,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns an issue with the audio jack on your Xbox One Design Labs controller.

    Our suggestion here, please attempt following our Xbox One Chat Headset troubleshooting support article. Try this out for
    us and then let us know the results.

    Best wishes!
Thema:

Xbox Design Lab Controller Headset Jack not working

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