Xbox design lab concern

Discus and support Xbox design lab concern in XBoX on Consoles to solve the problem; i ordered my elite series 2 bundle back on April 19 and it's been 4 weeks now and it's been stuck on processing also I've still not received any email... Discussion in 'XBoX on Consoles' started by TiedSkydiver719, May 17, 2023.

  1. TiedSkydiver719
    TiedSkydiver719 Guest

    Xbox design lab concern


    i ordered my elite series 2 bundle back on April 19 and it's been 4 weeks now and it's been stuck on processing also I've still not received any email about the tracking number for the shipment of the controller so I'm concerned if I'll ever actually get it

    :)
     
    TiedSkydiver719, May 17, 2023
    #1
  2. TiedSkydiver719 Win User

    Xbox design lab concern

    alright I'll give it till next week and if i still don't get anything I'll contact them to see what's going on with the order
  3. DeniqL Win User

    Xbox design lab concern

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    If you don’t see it in your inbox, double-check your spam or junk folders. If you don’t see the confirmation, check your order status:

    https://xboxdesignlab.xbox.com/en-us/sales/orde...

    If you don’t see your controller order, the purchase wasn’t successful. However, check with your financial institution or bank first to see if the purchase is processing on their end. If you still don’t see the purchase on your account, recreate your controller design, and then submit your order.
  4. TiedSkydiver719 Win User

    Xbox design lab concern

    it's been over a month but i have finally received a tracking number for the controller and it'll hopefully arrive soon.
  5. DeniqL Win User

    Xbox design lab concern

    Yes I hope it arrives soon though
  6. TiedSkydiver719 Win User

    Xbox design lab concern

    Hi Luis, i do have the confirmation email and they did take the money for the order, i still just haven't received any email about the tracking number
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Xbox design lab concern

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