Xbox customer frusturated

Discus and support Xbox customer frusturated in XBoX Games and Apps to solve the problem; Recently I have tried to contact Xbox to discuss an issue. Here's the email: Xbox, thank you for fixing my sons xbox. The only issue we have now, is;... Discussion in 'XBoX Games and Apps' started by RiskyDeeb84, Mar 25, 2018.

  1. RiskyDeeb84
    RiskyDeeb84 Guest

    Xbox customer frusturated


    Recently I have tried to contact Xbox to discuss an issue. Here's the email:

    Xbox, thank you for fixing my sons xbox. The only issue we have now, is; I sent it to be fixed in its original Minecraft box bundle. Now, upon receiving our fixed xbox it came in a plain brown box in air bubble papers. We did
    NOT get the original boxes, items, etc. Our son is devestated. Please Make this right. I have added the information to back up my claims. Thank you

    Dustin March

    [table][tr][td][table][tr][td]Device Type:[/td][td] [/td][td]Xbox One S 1TB[/td][/tr][/table]

    [/td]
    [/tr]
    [tr]
    [td]
    [table][tr][td]Serial Number:[/td][td] [/td][td][Mod Removed][/td][/tr][/table]

    [/td]
    [/tr]

    [/table]
    [table][tr][td][table][tr][td]Order Date:[/td][td] [/td][td]03/05/2018[/td][/tr][/table]

    [/td]
    [/tr]
    [tr]
    [td]
    [table][tr][td]Order Number:[/td][td] [/td][td][Mod Removed][/td][/tr][/table]

    [/td]
    [/tr]

    [/table]

    :)
     
    RiskyDeeb84, Mar 25, 2018
    #1
  2. Zzarcon
    Zzarcon Guest
    There needs to be more older people playing this.

    @IsaacClarkeSNL Thats kind of dumb though. I'm always frusturated when people don't use their mics and then they end up doing something and I don't know why.
     
    Zzarcon, Mar 25, 2018
    #2
  3. I Chiraq l
    I Chiraq l Guest
    HELP ME PLEASE!

    Could it possibly be that my ports aren't forwarded? But I still don't underdtand why I could get on all weekend, and now all of a sudden I can't. Everything in my house can use the internet fine, except for my xbox. I'm honestly pretty frusturated at this
    point.
     
    I Chiraq l, Mar 25, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox customer frusturated

    When you set up a repair you are given information that states to only send in the console. Anything else you send in is not guaranteed to come back.
     
    Smwutches, Mar 25, 2018
    #4
  5. Mister Cazador
    Mister Cazador Guest
    Hi there RiskyDeeb84, thanks for reaching out.

    We do understand the frustration with this and we're sorry to hear about how this affected your son. However, as Smwutches pointed out, our guide on

    How to pack your Xbox console for shipping     states "the shipping box you use will not be returned to you."

    In this case, we're afraid that if the box was not returned, it cannot be replaced.
     
    Mister Cazador, Nov 2, 2018
    #5
  6. Mister Cazador Win User

    Xbox customer frusturated

    Hi there RiskyDeeb84, thanks for reaching out.

    We do understand the frustration with this and we're sorry to hear about how this affected your son. However, as Smwutches pointed out, our guide on

    How to pack your Xbox console for shipping     states "the shipping box you use will not be returned to you."

    In this case, we're afraid that if the box was not returned, it cannot be replaced.
  7. Smwutches Win User

    Xbox customer frusturated

    When you set up a repair you are given information that states to only send in the console. Anything else you send in is not guaranteed to come back.
  8. BHL x EFFECTZ x Win User

    Cannot connect to xbox live

    Keeps happeing to me! Very Frusturating!!
  9. Zzarcon Win User

    There needs to be more older people playing this.

    @IsaacClarkeSNL Thats kind of dumb though. I'm always frusturated when people don't use their mics and then they end up doing something and I don't know why.
  10. I Chiraq l Win User

    HELP ME PLEASE!

    Could it possibly be that my ports aren't forwarded? But I still don't underdtand why I could get on all weekend, and now all of a sudden I can't. Everything in my house can use the internet fine, except for my xbox. I'm honestly pretty frusturated at this
    point.
Thema:

Xbox customer frusturated

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