Xbox controller warrenty problem

Discus and support Xbox controller warrenty problem in XBoX Sales and Promo to solve the problem; so i've recently sent off my Xbox one controller off to Frankfurt (2nd Sep) and i've received notification from UPS that the package has been received... Discussion in 'XBoX Sales and Promo' started by AlexInAbyss, Sep 7, 2020.

  1. AlexInAbyss
    AlexInAbyss Guest

    Xbox controller warrenty problem


    so i've recently sent off my Xbox one controller off to Frankfurt (2nd Sep) and i've received notification from UPS that the package has been received by SELLENIES (5th Sep).

    Checking the service orders on my account it still says that the package hasn't arrived at the service centre.

    Should i be concerned at all or should i wait to see if i recieve an update?

    Having read recent Microsoft community posts about problems with this same service I'm worried that something has happened.

    :)
     
    AlexInAbyss, Sep 7, 2020
    #1
  2. {Parity} Win User

    Controller Warrenty Service problem.

    Unfortunately, there is nothing we can do on the forums to assist you with this request. This is a warranty service issue and you will need to resolve it with them. Good Luck!
  3. ForzaDrift Girl Win User

    Xbox One S contoller

    I have the feeling that you might have stick drift this is a common fault with one s controllers best chance if it's still under warrenty to contactsupport or if the warrenty has ended to buy a new controller

    http://devicesupport.microsoft.com/
  4. jerbear30ky Win User

    Xbox One S standard controller = what is the standard warranty?

    the general warrenty for a controller is 30 days unless it changed
  5. xDevilxGirlx421 Win User

    Analog drift

    Hi,

    If the contoller is still in warrenty you can get it fixed for free if not the best way is to buy a new controller or if your brave try to fix the problem yourself (i don't recommend it)
  6. Tim w 619 Win User

    Xbox one controller

    It sounds to me like controller drift. It is possible to take the controller apart yourself (using a guide) but if like me you didn't think you could, either send it away for repair or get a new one

    Unless it's still under warrenty but chances of controller drift while still within warrenty are low
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Xbox controller warrenty problem

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