Xbox controller warranty update

Discus and support Xbox controller warranty update in XBoX on Windows to solve the problem; Hi, I recently purchased a brand new Xbox wireless controller, but when I registered the device to my account, I noticed that the warranty has already... Discussion in 'XBoX on Windows' started by Kay Z1, Jun 29, 2022.

  1. Kay Z1
    Kay Z1 Guest

    Xbox controller warranty update


    Hi, I recently purchased a brand new Xbox wireless controller, but when I registered the device to my account, I noticed that the warranty has already expired. Can someone please let me the steps I need take to update my warranty period? I have the receipt with me, but I'm just not sure where should I upload or send it to. Thanks.

    :)
     
    Kay Z1, Jun 29, 2022
    #1
  2. XBF Chris J Win User

    Xbox design lab controller mic jack issue

    Hello I am a nice man,

    Thanks for posting here on the Xbox forums. If this is a software issue, you can resolve this by updating the controller. Use this link if you require assistance with that : Update
    Xbox one controller

    If this is a hardware issue, you would need to set up a repair/exchange. The design lab controllers have 4 months of warranty. You can double check your controllers warranty here : Request
    an Xbox controller replacement
  3. XBF Mohammed C Win User

    Xbox Series X controller considered 2 in game (Windows) | Manette Xbox Series X considéré comme 2 en jeu (Windows)

  4. Kay Z1 Win User

    Xbox controller warranty update

    Hi Joanna.

    Thank you for replying. The date of purchase was on June 21, 2022. And I got it from a Staples store in the NS province of Canada. Like I mentioned earlier, when I registered the controller to my account, it stated that the warranty expired on January 16, 2022. Please let me know what can be done about this. Thanks.
  5. XBF-JoannaDark Win User

    Xbox controller warranty update

    Hello, Kay Z1,

    I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. You mention that you purchased a brand-new Xbox controller and that when you registered the device, it stated that it was out of warranty. May I please ask where the controller was purchased? When was the date of purchase? I ask because Controllers have a 90-day warranty from the date of purchase. If you could please provide me with this information, let's continue working and see what could be going on.

    Thanks,
  6. LoppyDuck Win User

    Xbox One Controller buttons don't response after being inactive for about 10 mins

    This is really weird, try updating the controller through the Xbox Accessories App, if the problem persists use your control's warranty.

    Best regards,

    Georges C.
    the problem is my warranty is expired :(
Thema:

Xbox controller warranty update

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