Xbox controller warranty is showing out of date erroneously

Discus and support Xbox controller warranty is showing out of date erroneously in XBoX on Consoles to solve the problem; Hello, My xbox series X controller is broken and will not turn on. I have troubleshot and done everything possible to get the controller to turn back... Discussion in 'XBoX on Consoles' started by Maximus Decimus Meridius1, May 17, 2023.

  1. Xbox controller warranty is showing out of date erroneously


    Hello,

    My xbox series X controller is broken and will not turn on.

    I have troubleshot and done everything possible to get the controller to turn back on.

    I purchased the controller from target in December of 2022, and it is now May, which is still inside of the warranty period.

    I have proof of purchase.

    I am unable to get through to microsoft as the phone service sends me in an automated loop.

    Please help.

    :)
     
    Maximus Decimus Meridius1, May 17, 2023
    #1
  2. DeniqL Win User

    Xbox controller warranty is showing out of date erroneously

    Yes Maximus that is why you are contacting support to update your warranty with the proof of purchase :)
  3. Maximus Decimus Meri Win User

    Xbox controller warranty is showing out of date erroneously

    Hey whats up DeniqL.

    Thank you for that info, I have filed a warranty support request.

    The issue is, it's saying my controller is outside of warranty, when it isn't.

    I'm hoping to hear back about it tomorrow.
  4. DeniqL Win User

    Xbox controller warranty is showing out of date erroneously

    Hi,Maximus! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Have you tried contacting them this way?

    Go to Microsoft account | Devices and locate your device.

    Select Info & support and, if necessary, select Register to register the device and see coverage details.

    On the row for Warranty claims, select Learn more.

    Select submit a request.

    Provide information on the Warranty Support request form and select Submit.
  5. XBF Brad A Win User

    Xbox left stick drifting to the left even after stick replaced - any fix?

    Hello Mauricio,

    If the controller is out of warranty, there is no repair for out of warranty controllers. The only thing to do is replace the controller. Personally with my controllers this drifting is the main thing I get also. As to what causes it is just use. Controller
    warranties from date of purchase are 90 days.

    Thanks,

    Brad
  6. ChiefJoboo Win User

    manette Xbox Elite [Xbox Elite Handcuffs]

Thema:

Xbox controller warranty is showing out of date erroneously

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