Xbox controller warranty date needs to be updated with proof of purchase date

Hi I'm having an issue where by I need to update my controllers warranty date, to the date on the proof of purchase. I cant get through to Microsoft support in anyway, I've tried calling, tried requesting a call and to mail a request for assistance.
Nothing no response or progress. Please can anyone assist or direct me to someone at Xbox support to facilitate this request personally as I'm in need of a replacement.

You cant call

You have to request a call back and if you are using chrome thats the issue

Chrome.doesnt play well.with fb , forums and othrr advanced website features

You will need to deal with this via normal support. They will ask you for a proof of purchase showing the date you purchased the console and can update the warranty.

If the warranty end date is incorrect, you can update it with proof of purchase.

It should he a one year warranty, many companies use the manufacturing date for their warranties when there is no proof of purchase. Then they revert to the proof of purchase date if you have one. Loke the other ambassadors have mentioned you just need
to contact support to verify your proof of purchase.

Usually if you have a proof of purchase with the purchase date (e.g. store receipt) the warranty starts from the purchase date.

However, you need to prove that you purchased the console on that specific date, and contact the official support, so the full warranty can be honored.