Xbox Controller Support India, no live chat or email support present, there is only 1...

Discus and support Xbox Controller Support India, no live chat or email support present, there is only 1... in XBoX on Consoles to solve the problem; Hi Team, I bought Xbox elite 2 controller almost 10 months ago, the sticks have some amount of dead zone Video reference -... Discussion in 'XBoX on Consoles' started by SampathDimmala, Nov 19, 2023.

  1. Xbox Controller Support India, no live chat or email support present, there is only 1...


    Hi Team,

    I bought Xbox elite 2 controller almost 10 months ago, the sticks have some amount of dead zone

    Video reference - https://www.youtube.com/shorts/s6TF_72zQHE?feature=share

    I raised request for controller replacement, I got it replaced, the next one got drifting issues with in less than 2 months

    Then I asked for another replacement then this happened

    Video reference 1 - https://www.youtube.com/shorts/aOKOldEO2CQ

    the left button is not working to switch between single and multiple firing in Cod

    And all three controllers have the same dead zone issue, I previously had Xbox x Controller for PC and I have not seen any dead zone issues, its tight and response as soon as I move it

    I tried tightening the sticks and everything none of them changed anything

    I am not sure if my replacement parts are genuine and new because as soon as I get replacement they are defective out of the Box.

    I want to able to reach out to support and have a back and forth chat, I am not able to use live chat and not able to find email.

    :)
     
    SampathDimmala, Nov 19, 2023
    #1
  2. Darhyl Amizola Win User

    Xbox Controller Support India, no live chat or email support present, there is only 1 option available for replacement

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox Elite Series 2 controller. I know how frustrating this is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    I highly suggest you reach out to them as soon as possible. Here's how to contact them:

    Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time. You may also check these links for reference:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

    https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Leoishere Win User

    Customer care is Pathetic

    let me give me you in details.. Before purchase I contacted xbox live chat and ask if out of region DVD will work or not and what need to get it work in india. Executive told me to replace power adapter because current will not work it covers in warranty
    you can change it US as well in India. That is why after reaching to India after so much search I had called Today)India Support Live chat people gave me India Support number after calling them they told me they cannot replace it as it is out of US and I
    need to pay 4100/- My question if I would have known this I could have bought it from US or get it replace there.. first they waste my time,money what kind of support is this. What kind of warranty which is applicable in US only when I asked to purchase warranty
    of INDIA they told me it cannot happen .. if you purchase it will be applicable in US only..
  4. ChiefJoboo Win User

    How to contact (e-mail) Microsoft Frankfurt (Germany) Center?

    There is no Email support for xbox support but here's the number for Germany Xbox support: 0800 1 81 29 75 FREE

    It may be more helpful if you chat with xbox support in a live chat here:
    http://support.xbox.com/contact-us
  5. ChiefJoboo Win User

    Did i paid $59.99 for 12-months when i already had automatically paid for 1-month subscriptions already?

    Xbox support works with live chats and phone chats, they don't have email support.
  6. Jacyintha Win User

    Cancel ZUNE

    Zune is not something you can turn off on your own. You must contact zune support (chat/email only) or xbox live support.
Thema:

Xbox Controller Support India, no live chat or email support present, there is only 1...

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