Xbox Controller Support India, no live chat or email support present, there is only 1...

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox Elite Series 2 controller. I know how frustrating this is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

I highly suggest you reach out to them as soon as possible. Here's how to contact them:

Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time. You may also check these links for reference:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

let me give me you in details.. Before purchase I contacted xbox live chat and ask if out of region DVD will work or not and what need to get it work in india. Executive told me to replace power adapter because current will not work it covers in warranty
you can change it US as well in India. That is why after reaching to India after so much search I had called Today)India Support Live chat people gave me India Support number after calling them they told me they cannot replace it as it is out of US and I
need to pay 4100/- My question if I would have known this I could have bought it from US or get it replace there.. first they waste my time,money what kind of support is this. What kind of warranty which is applicable in US only when I asked to purchase warranty
of INDIA they told me it cannot happen .. if you purchase it will be applicable in US only..

There is no Email support for xbox support but here's the number for Germany Xbox support: 0800 1 81 29 75 FREE

It may be more helpful if you chat with xbox support in a live chat here:
http://support.xbox.com/contact-us

Xbox support works with live chats and phone chats, they don't have email support.

Zune is not something you can turn off on your own. You must contact zune support (chat/email only) or xbox live support.