Xbox Controller suddenly disconnects from PC...

hammygt · Mar 28, 2024

I have 2 Xbox Series controllers, which i use witch my PC. At first i played via bluetooth and didn't notice any problems. Then i started using cable because i was tired of buying new batteries))

Finally a month ago i bought original battery pack and started playing via Bluetooth again. And i started to experience sudden disconnections during gaming. Controller starts blinking and i couldn't do anything to connect it back. Also my BT keyboard didn't respond during those disconnect issues. I thought that the problem was with my motherboard built-in BT adapter and i bought Xbox Wireless Adapter gen2. But the problem still here. The only better thing is that with this adapter controller reconnects after 5-10 seconds... but it is frustrating, especially in online games like RocketLeague...

I checked all powersaving settings in Device Manager, switched off every possible options.

And OF COURSE i updated firmware to the latest on both controllers))

But nothing helps at all.

Am i the only one with such issues??

:)

Rodrigo Oliver

Hi Hammygt, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, on your computer start bar, search for "Services.msc" and open it.

Scroll down to the bottom of the list and right-click the "Xbox Accessory Management Service"

Select Properties > On this window, change the initialization/startup type to Automatic.

Click OK and restart your computer.

Let me know if it works!

HazyBlowfish621

Playing the division on PC , its the only game that for some reason my controller disconnects from. Maybe its just Xbox controllers in general?

it never happened while i played Xbox before i started using it as a PC controller

Aviad Sar-Shalom · It's on version 5.9.2709.0

It's on version 5.9.2709.0

andersonpassos

The joystick has a 90-day warranty, microsoft does not carry out out-of-date repairs.

If it is within the deadline, request the repair:

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:
https://support.xbox.com/en-us/help/hardware-ne...

Magic CRFN

Firmware is also up to date.

Xbox Controller suddenly disconnects from PC...