Xbox controller spamming down on D-pad

Discus and support Xbox controller spamming down on D-pad in XBoX Accessibility to solve the problem; I just bought an Xbox-licensed One controller from Walmart. I unbox it, plug it in, and I can’t even use it cause the controller keeps spamming down on... Discussion in 'XBoX Accessibility' started by ItsOnlyMac, May 24, 2019.

  1. ItsOnlyMac
    ItsOnlyMac Guest

    Xbox controller spamming down on D-pad


    I just bought an Xbox-licensed One controller from Walmart. I unbox it, plug it in, and I can’t even use it cause the controller keeps spamming down on the d-pad as if I were pressing it, but I’m not touching it. any help?

    :)
     
    ItsOnlyMac, May 24, 2019
    #1
  2. TheVet96 Win User

    Xbox controller spamming down on D-pad

  3. Flymonkey102 Win User

    Xbox controller spamming down on D-pad

    If you just bought it I would just take it back and get a replacement instead of messing with it. In the unlikely case the next one does the same thing I would come back here for troubleshooting but it sounds like the controller.
  4. XBF Diego M Win User

    Xbox controller spamming down on D-pad

    Hi
    ItsOnlyMac
    ,

    Thank you for coming to the Xbox forums, I'd be happy to help.

    Does your controller work as intended when connecting to the console wireless?

    What controller do you have that you need to plug it in? Microsoft does not produce any first party Xbox One controllers with an integrated cable. You can connect any Xbox One wireless controller by plugging the controller to the console using a micro-USB
    cable.

    Go ahead and do a
    hard reset and power cycle
    . Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
    turn on the Xbox. If the controller's D-pad is still experiencing a ghost input, then it's possible the cable is the issue.
  5. FreakRoach Win User

    how do you fix a pdp controller

    You can try resetting your PDP controller. Follow these steps:

    1. Power the XBOX one console on.
    2. Plug the smaller end of the controllers USB-B micro cable into the top of the controller.
    3. Hold down on the directional pad (D-Pad) and plug the larger side of the USB cable into the XBOX one console while still holding down.
    4. The controllers red LED lights will illuminate and the controller will begin to vibrate. You may then release the down input on the directional pad (D-Pad)
    5. Press A on the controller.
    6. The controller will then stop vibrating and the LED lights will power off.
    7. Fully rotate both joysticks in a complete clockwise motion and pull each trigger fully (LT and RT)
    8. Press down on the directional pad (D-Pad)
  6. XBF Houmaidi O Win User

    Xbox Controller D-Pad spamming right

    Hello @ElmoplayZ64!

    With controller issues like these, I would suggest updating the controller as it can help fix this issue.

    Update the controller:

    1. Press the Xbox button to open the guide.
    2. Under Profile & system, select Settings.
    3. Under Devices & connections, select Accessories.
    4. On the Xbox Wireless Controller screen, select “” to check the firmware version for your controller.
    5. If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
    6. Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.
    However, if the issue persists, there may be a fault with the controller itself therefore I would suggest requesting a replacement for it using the link below.

    Request an Xbox controller replacement | Xbox Support.

    I hope that this helps you out!
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Xbox controller spamming down on D-pad

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