Xbox Controller Smells Burnt

raesleep · Jun 24, 2020

Hi Microsoft, so i had this controller since the begining of this month, the controllers pretty good until it smelt burnt and it would'nt work. I was hoping for a replacement.

:)

raesleep

Thanks but I dont know how to put the controllers seriel number in.

~XSpring~

Hi There!

i would defientely get in touch with xbox support!

Suicidal Groovez

Locate the battery pack on the back of the controller.

Pinch the pack between your thumb and your index finger, with you index finger depressing the button on the top of the pack.

Pull the battery pack off the back to reveal the battery springs and contacts. The serial number will be written below a bar code toward the bottom of the battery area.

Exawt

Contacta con el servicio técnico

XBF Ezra G

Hi raesleep,

To request a replacement for your controller, please check out our
Device Support page. You can also use the
Contact Us portal to speak to an agent about getting a replacement.

I hope this helps.

Xbox Controller Smells Burnt