xbox controller not discoverable on bluetooth on windows 10

Hello, I'm sorry you're experiencing this issue! Have you happened to check this website yet? https://support.xbox.com/en-US/xbox...bleshoot-xbox-one-bluetooth-issues-windows-10
It may be helpful for the issues with Bluetooth not connecting your controller. If you have tried everything listed there I would suggest contacting Xbox Support directly here: https://support.xbox.com/contact-us/

Thanks!

Hi there
Tjalfe1,

Thanks for reaching out. I'm sorry to hear about the issue with connecting the Xbox One controller to your PC.

I recommend taking a look at the following article:
How
to connect an Xbox One Wireless Controller to a Windows PC.

• Bluetooth requires a PC running the Windows 10. See
  Windows Update: FAQto
  learn how to get the latest Windows update.
  
• For best performance, update your controller. See
  How
  to update your Xbox One Controller on Windows 10.
  
• Bluetooth is supported on PCs, tablets, and laptops. It is not supported on mobile devices.
  
• Bluetooth does not support any attachments, such as headsets,
  chatpads, or the Xbox Stereo Adapter.
  
• We recommend connecting only one controller at a time using Bluetooth.
  

If the issue persists, try reaching out to
Asus Customer support
for assistance with the Bluetooth Dongle. Have you attempted to connect another Bluetooth device? I would recommend to try using the

Xbox Wireless Adapter for Windows 10.

Hope this helps.

Can you try a different Bluetooth adapter? Maybe the ASUS adapter is not compatible with the Xbox controller.

I know it's not much help, but I have a rather old ASUS mainboard (P8Z77 Deluxe) which had a WiFi and Bluetooth adapter that could be plugged into a special slot on the back of the board, and that worked with the Xbox controller. It worked on Windows 10
1803, and after the update to 1809.

Maybe you can try it with a different Bluetooth module or ask ASUS support if the ASUS USB-BT400 specifically is compatible with the Xbox controller.

the elite controller series 2 has Bluetooth compatibility and is therefore compatible with windows 10 too. the first release of the elite controller was before xbox was integrated into windows 10, therefore there was no need at the time for Bluetooth.

Hello welcome to the forum! You can try this:

Bluetooth

Xbox One Wireless Controllers may support connecting to your PC via Bluetooth. Your controller has this feature if it looks like the one on bottom in this illustration:

On Bluetooth-supported controllers, the plastic around the Xbox button is part of the face of the controller. On controllers without Bluetooth, the plastic around the Xbox button is part of the top, where the
bumpers are.

Notes

• Bluetooth requires a PC running the Windows 10 Anniversary Update. See Windows Update: FAQ to learn how to get the latest Windows update.
• For best performance, update your controller. See How to update your Xbox One Controller on Windows 10.
• Bluetooth is supported on PCs, tablets, and laptops. It is not supported on mobile devices.
• Bluetooth does not support any attachments, such as headsets, chatpads, or the Xbox Stereo Adapter.
• We recommend connecting only one controller at a time using Bluetooth.

Follow these steps to pair your controller to your PC using Bluetooth:

1. Make sure you have updated your PC to the Windows 10 Anniversary Update. See Windows Update: FAQ to learn how to get the latest Windows update.
2. For best performance, update your controller. See How to update your Xbox One Controller on Windows 10.
3. Turn on your Xbox Wireless Controller by pressing the Xbox button.
4. Press the controller Connect button for three seconds and release.
5. On your PC, select Start, then Settings > Devices > Bluetooth & other devices.
6. Turn on Bluetooth so your PC can discover Bluetooth devices.
   
   1. Select Xbox Wireless Controller > Pair.
   
   For help with Bluetooth, see Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.