Xbox controller joystick left side not work good

Hello Lajos how are you?

My name is Ezequiel I'm an Independent Consultant.

I suggest you take your controller to Xbox technical assistance, please go to this link.

https://support.xbox.com/help/hardware-network/controller/controller-warranty

It is important to say that even if your controller is out of warranty, Xbox assistance can fix it and you can pay for the repair.

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

I have a new adaptive controller and have the adaptive joystick plugged into the usb on the left side of the adaptive controller, yet the joystick will not control the left thumbstick in any direction. This is my 2nd adaptive controller keyboard and
first joystick ( first thought pads on adaptive controller were touch pads). I’m hoping someone else has had this issue and is an easy fix. I turn the adaptive controller on first, then my regular controller. I’m praying this is not a second return of the
adaptive controller or a first of the joystick.

My thumb lays naturally towards the xbox Dpad not the joystick, plus the xbox controller is almost to small for my hands so I have to roll my thumb forward to even get to the joystick on the left side. The playstation controller is thicker and and wider which fits my hand size better. So my thumbs rest more naturally with its joysticks.

If it the regular Xbox controller or a special kind?

All Xbox controllers have this problem. It is a little grey chip in the left joystick that re-centers the stick. The problem is, the plastic of that chip is so fragile that even a slight nudge at where the chip is located(Right Side of Joystick) will break
it off. At the moment I have not found a way to fix this but to buy a new controller for a silly problem.

The left and right buttons/joysticks are not giving the required results for the purpose of cheats (for ex-lower wanted level).Whereas the LT/RT AND LB/RB Buttons are working good for cheats.

The joystick and other buttons on top of the controller are working fine otherwise, but just not for the cheats.

Can you therefore , please guide me how do i use the cheats through my xbox wireless controller.