Xbox controller issues with an Xbox (I have tried the troubleshoot methods)

Discus and support Xbox controller issues with an Xbox (I have tried the troubleshoot methods) in XBoX on Consoles to solve the problem; My controller's inputs are not being detected properly by my Xbox, and the wireless connection sometimes drops. When wireless, the inputs will stop... Discussion in 'XBoX on Consoles' started by S2Pot Gaming, Feb 27, 2023.

  1. S2Pot Gaming
    S2Pot Gaming Guest

    Xbox controller issues with an Xbox (I have tried the troubleshoot methods)


    My controller's inputs are not being detected properly by my Xbox, and the wireless connection sometimes drops. When wireless, the inputs will stop being read and then the controller will flash, as if reconnecting to the xbox, but never actually reconnect. When using a wired connection, the light will stay on, indicating it is getting power from the xbox, but none of my inputs are having an effect. Sometimes, before this problem pops up, inputs will carry over or trigger multiple times from one input before they stop being read. I've power-cycled the remote, I have used both a wired and wireless connection, I have checked for controller updates, power-cycled one of the consoles this has occured on (I've had it happen with two different consoles, an Xbox One S and Xbox Series X), attempted to re-sync the controllers to both Xbox consoles (usually they don't successfully sync back up) and still I've had this issue. I have two different Xbox Elite 1 controllers that are doing this, and no idea why and I'm not sure how to figure out what is going on.

    In my research I've found only three(ish) posts about this across Xbox forums and Reddit, but they didn't get any replies or support. Has anyone else had this issue, and does anyone know how to figure out what is going on (and potentially fix it)?

    :)
     
    S2Pot Gaming, Feb 27, 2023
    #1
  2. S2Pot Gaming Win User

    Xbox controller issues with an Xbox (I have tried the troubleshoot methods)

    It started about a month ago, when I first thought it was my console; I wasn’t worried about it the. since I was upgrading to Series X soon. Only after it happened on the Series X did I think it was a controller issue. So I’m pretty sure it isn’t due to a console update, as I am having this issue with two separate consoles from different generations (One and Series). I’ve tried different batteries to no avail as well. I don’t have a Windows PC unfortunately (Mac user), so I can’t easily take that route. But there are no updates for my controller according to the Xbox Accessories app on my Xbox.

    I do know my controllers are getting old, but I’ve never had an issue like this before ever. I usually lose my controllers to stick drift long before anything else goes out. I did start to notice this issue with my two controllers roughly the same time, so maybe it was a controller update that messed them up? Is there any way to test that without a Windows PC?
  3. Rostom L Win User

    Xbox controller issues with an Xbox (I have tried the troubleshoot methods)

    Hi S2Pot!

    Sorry to hear about what happened. When did you first notice the issue? Could it be after an update from your console or something?

    Please make sure that your controllers are fully charged. Try using a different USB cable as well. If you have Windows PC, I suggest to connect your controller via USB and check for updates from the Xbox Accessories app on your PC.

    You can find more troubleshooting steps here https://support.xbox.com/help/hardware-network/...
  4. Rostom L Win User

    Xbox controller issues with an Xbox (I have tried the troubleshoot methods)

    Thank you for the detailed information. So it's clearly a controller issue.

    It's possible that the controller update caused the issue. Aside from using Windows PC, you could try to revert your controller's firmware using your Xbox console. Please check the steps from the link below. Let's see if it will work. I'm assuming you could still navigate through the Settings? Don't forget to try different USB cables

    https://support.xbox.com/help/hardware-network/...
  5. aalbasse Win User

    Forza Horizon 5 can't be installed!! ERROR 0x00000000 or 0x00000001 !

    Same issue here, I have tried every possible troubleshooting method but still keep getting that error. However, I have no issue installing other games from Microsoft Store / Xbox App
  6. Alvaro A- Win User

    Xbox Controller Randomly Disconnecting During Gameplay

    Hi Michael,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your controller. I understand that you tried some troubleshooting methods but none of the worked.

    To ensure that I can provide accurate information, please share if you're using your controller on Xbox console or on a different device.

    As part of isolation, please try to completely remove the battery of your controller, then connect it via USB cable that supports data. See if you will encounter the same issue.

    Regards,

    Alvaro
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Xbox controller issues with an Xbox (I have tried the troubleshoot methods)

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