Xbox Controller is Connected to PC But Won't Work in the Xbox App

Just checking on status. Yes I'm connecting to the PC via the provided cable with my Elite Controller. My PC is upstairs and my Xbox is down stairs. When I turn on my controller on the PC it still turns on my xbox down stairs.

The main issue is the Xbox Accessory App won't work and I cannot configure my paddles.

I use USB to do this. It won't work anyway with Bluetooth.

How can I get the app working? I've ran through many suggestion that were on other forums.

I've rebooted

Uninstalled Reinstalled the app.

Yet it still does not work.

Hello Yeddy Yordan,

Thank you for sharing this with us and welcome to Xbox Forums.

Based on the information you provided, it seems that you're having trouble connecting your Xbox Elite Series 2 controller to the Xbox Accessories app on your PC. There could be several reasons why your Xbox Elite Series 2 controller is not connecting to the Xbox Accessories app on your PC or through Bluetooth. Nothing to worry, we'll work on this together.

Before we proceed, I will be asking you few questions to help us understand the concern further:

1. Have you tried connecting the Xbox Elite Series 2 controller to a different PC or Xbox console to see if it connects?
   
2. Have you checked if the USB-C cord you are using is working properly by trying a different cord?
   
3. Have you tried updating the firmware on the Xbox Elite Series 2 controller through the Xbox Accessories app on your PC?
   
4. Have you checked if your PC's Bluetooth is turned on and discoverable?
   
5. Have you tried removing any other Bluetooth devices from your PC's Bluetooth settings to see if that helps the Xbox Elite Series 2 controller connect?
   

In the meantime, please ensure that your PC meets the minimum system requirements for the Xbox Accessories app. You can check the system requirements on the Microsoft Store page for the app.



Next, please try the following steps to troubleshoot the issue:

• Make sure that your Xbox Elite Series 2 controller is fully charged. You can charge it using the USB-C cable that came with the controller.
  
  
  
• Try connecting the controller to your PC using a different USB-C cable. Make sure that the cable is fully inserted into both the controller and the PC.
  
  
  
• If the controller still won't connect via USB, try resetting the controller. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing rapidly, indicating that it's in pairing mode.
  
  
  
• If the controller still won't connect via USB, try connecting it to a different USB port on your PC.
  
  
  
• If the controller won't connect via USB, try connecting it to your PC via Bluetooth. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing slowly, indicating that it's in pairing mode. On your PC, go to Settings > Devices > Bluetooth & other devices, then click "Add Bluetooth or other device". Select "Bluetooth" and follow the on-screen instructions to pair the controller.
  
  
  
• If the controller still won't connect via Bluetooth, try resetting the controller and your PC. To reset the controller, press and hold the Pair button on the back of the controller for 20 seconds, then release it. To reset your PC, go to Start > Power > Restart.
  

If none of these steps work, please try updating the firmware on your controller. You can do this using the Xbox Accessories app on your Xbox console. Connect your controller to your console using a USB cable, then open the Xbox Accessories app. Select your controller, then select "Device info". If a firmware update is available, follow the on-screen instructions to update your controller.



I hope this helps you with the issue for your Xbox Elite Series 2 controller. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community Moderator

The Bluetooth controllers don't come with an adaptor, is has Bluetooth built in. The device it connects to need to have Bluetooth to work, if your PC doesn't then you need to get a Bluetooth adapter for the PC.

The wireless part of the controller works on a unique frequency only for the xbox controllers, so it won't work with WiFi, so for your PC to use the Xbox Wireless part, you would need the Xbox Wireless Adapter.

So the answer is yes. The term "Wireless display" is sort of a misnomer. The display isn't actually wireless, it's more like Remote Desktop, where you're controlling the PC on a different device without the display DIRECTLY (where the wireless part comes
in) connected to the device.

So this article loosely outlines how it works. You'll need the Wireless Display app installed on the PC and the
Xbox One, and they'll need to be connected to the same local network. You'll connect the two in the app, and then control the PC via the app. A mouse and keyboard hooked up to the Xbox One are the best methods for controlling that, but you could put your
PC in Big Picture mode if you want to control it more easily that way.

It's more like reverse streaming via the Xbox App, but using the Wireless Display app, so it won't be a wireless display, per se, but it will need to be wired to your Xbox.

Let us know if you have any problems or questions in trying to get that set up, and we'll be happy to help!

I tried connecting it with a cable to my Xbox and it won't detect it. I also tried to connect it wirelessly to my phone and it connects but the white light on the controller keeps flashing, and it won't do anything. It only works when I connect it with a cable on my pc. It doesn't work on any other device wired or wireless.