Xbox controller in need off help

Sorry Unstopp1eV3nom.

Ignore my first post. DannoMCk is correct. You will lose your save files if you decide to delete
PROFILE and ITEMS. (This case worked for some people when deleting and recovering their profile only did not work )

Try this option first

1) Delete the profile from memory (profile only) and recover it. With this option your save files will be kept.

2) If the deleting your profile only and recovering did not work then I suggest you contact an official support agent.

3) Do not delete profile and items unless you have a back copy.

[quote user="I am JeffRay90"] (MOD REMOVED).[/quote]

Do not do that. That's terrible advice, especially coming from an ambassador!

Deleting profile and items will delete all of the user's saved games, which could never be recovered.

My controller instantly shuts off when headset (one that came with Xbox one) is plugged in. I've power cycled Xbox, updated controller I can't even update it with the headset plugged in because it shuts off.. Bought another headset it does the same thing..
Do I need a new controller already!? So frustrating. Help?

Hi ルイス, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, can you give us more details?

Are you playing on an Xbox Console or PC?

Have you checked for a firmware update on the controllers using the Xbox Accessories app?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Olá Sym, have you tried connecting your controller to your console or a PC with a USB cable to see if it stops blinking?

You can also download the Xbox Accessories App to verify that it is recognized by the system and has no pending updates.