Xbox controller headphone jack sound channel issue.

owenyeoh · Nov 15, 2022

I am using a xbox series controller and connect to pc via xbox receiver. Now I plug a headset on my controller headphone jack, but the option only 1 channel, doesn't it support stereo sound?

:)

owenyeoh

Hi, I've just updated today. As I also not sure this is limited features of the controller or software issue. My pc sound option for the controller only has 16 bit 1 channel 24000Khz.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Owenyeoh,this really weird, you've tried some procedure in the control how to update its firmware, if you haven't tried to download the Xbox Accessories App and update the controller.

Xbox Accessories

https://apps.microsoft.com/store/detail/xbox-ac...

My Xbox controller has connection issues after the last update

https://support.xbox.com/en-US/help/hardware-ne...

SoullessCodith

That really sounds like an issue with the wiring. If you can, try using the headphones on a different device (phone, different controller, tablet or computer). If you have the same issue on all of the devices you have a bad wire in the headphone. If
there is no issue with any of the devices then you have a problem with your headphone jack on your controller.

TheRevenite

For anyone still plagued with this issue, with wireless headphones, you'll need a controller with an audio jack or the adapter.

My Xbox One S, with the September 2018 patch, simply disconnect the wireless headphones and plug standard headphones or cell phone earbuds into the controller. Give it a minute or two, then unplug them. enter the sound settings ams change the headphone
audio "uncompressed stereo". Exit the sound settings and re-enter the sound setting and your HDMI setting will be available. You can then re-setup your wireless headphones with any of the options needed.

I hope this helps others with this issue.

mntdew7726

I am having a similar issue with the new Master Chief controller for Xbox One. When I use my ear buds (without mic) I get sound through the controller and everything works fine. When I use my new headphones (over ear Bluetooth/aux capable) with the 3.5mm
cable it detects the headphones but does not play sound. The headphones work on all of my other devices with 3.5mm jack.

Xbox controller headphone jack sound channel issue.