Xbox controller got stick drift in less than a year, microsoft wont replace because...

I bought 2 Elite controllers at the same time from Microsoft. Less than 5 months the first one had button issues and stick drift. Microsoft offered replacement. Just sent it and the second started with the exact same problems, LB not working Stick drift
Microsoft says too bad no warranty. 5 months old and $500 for 2 controllers. I have made several requests and keep being told they are not under warranty. Can anyone help?

Hello FollowerOfCanti, sorry to hear you're having trouble with your controller.

I'm afraid that Xbox accessories such as controllers only have a 90 day warranty from the date of purchase. If you'd still like to set up a repair you can do so via this link https://support.xbox.com/en-US/help/hardware-ne....

Once the repair has been set up and you have received the shipping label via email you can pack up the controller. Please be sure to send only the controller and nothing else as Xbox does not guarantee that extra items such as triggers or thumbsticks will be returned.

I've had controllers get stick drift in less than 6 months(looking at you Xbox Day One engraved controller) and others that I've been using for over two years. As much as I love the Xbone controller the failure rate sure seems high.

That's called stick drift and has nothing to do with this firmware issue. Your controller is broken, you can have Microsoft fix it for a fee or replace it. But no software update will fix stick drift.

So managed to get a replacement after going to a different shop,get home a synced straight away no problems.

MS should be looking into their manufacturing process,obviously something wrong with their component quality. The reason I bought an elite is because I had already gone through 3 standard controllers in less than a year,2 with drifting sticks and 1 with
trigger problems.

Lets just hope I have better luck with this one!