XBox Controller from gamestop

Henrik Porali · Feb 5, 2019

Hi, I have an Xbox controller from GameStop and the controller disconnect from pc time and time again do I need to get a real Xbox controller or what's wrong I have it in the back, not the front so it will get power.

:)

Henrik Porali

Okay the problem is most likely the controller is not an Xbox original so i think that's the problem...

Thanks for help...

ChiefJoboo

It is randomly disconnecting and doesn't connect again and I have the latest update. And it is not wireless. cord. and I use the pc, not the Xbox.

This is most likely a software issue in Windows, and I would suggest using another USB port, one that is not on the same USB bus - for example, on the front of the computer or on the back, or using USB 2.0 instead of USB 3.0.

If you have another controller to test this problem with that would be ideal, to see if the controller is malfunctioning. If this doesn't happen with another controller I would point towards the controller being the issue.

I would also suggest using another USB cable, as all Micro USB cables will work for this purpose.

Also, does this happen totally randomly or does it happen in a pattern, like when you do something specific?

And if this is a 3rd party controller I would suggest you contact their support as there may be a known issue with this.

Saeleth

From my experiences, random disconnects are usually due to low batteries in the controller. I would say try a fresh set and see if it makes a difference.

choppyseize

It could be device interference as well. Was the controller used or new when you got it ?

Njal the Blue

The link that ChiefJoboo shared, covers PC as well as console.

XBox Controller from gamestop