Xbox controller & extremely poor (possibly illegal)

Ms.legalThats Is because return warranty only not refund

That is the retailer you bought it from

That is with any company

Refunds are direct from your retailer

And manufacturers are only responsible for warranty as they didn't get your money that's an issue you need to take up with the retailer

So unless you purchased it from MS store which case you would still contact ms store not supoort

And threats of legal action. Ends your thread just fyi

You can goto ms legal department

As mentioned ms fulfilled their end you didnt the only thing they can offer you is warranty

Refunds are direct from the retailer since you avoided it instead of going thru the normal.30 day refund period that's your issue

7-14 business days is refund period just a fyi which they would've revered you to do so from the retailer not support

Your gramma kinda makes me aggravated. Mines not the best but Jesus. Couldn’t understand half the stuff you was saying.

First of all I didn’t avoid, I was also told my warranty stays until the end of the year, I have conversations to back this claim. Second, I purchased it from Microsoft store. It literally says on the store that they offer a 90 day replacement- repair or refund. I contacted before the 30 refund anyway. It just wasn’t possible to reach due to phone lines being down (again, I’ve got conversation logs to agents)

[quote user="voteDC"]It's not a poor comparison at all, an extreme one to be sure, but still quite fitting.[/quote]

No, it's poor, extremely poor. There is nothing good about a horse crap sandwich. Everyone would agree on that. There is very little poor about G4G. If you are one of the few unhappy ones then that is just your personal opinion.

Same here. Extremely poor customer service from microsoft with this.

There are several questionable statements in the OP's posts, but the region-free bit of the XB1 only applies to games.

support.xbox.com/.../watch-bluray-dvd-movies

Each Xbox One console is manufactured for a specific Blu-ray and DVD region, following international standards. The Xbox One console can play Blu-ray discs and DVDs that are sold in the same region as the console. See the following tables for the countries
in each disc region.

Note Game discs for the Xbox One console are not coded to regions.