xbox controller does not connect to the wireless adapter

The Elite controller does not feature Bluetooth connectivity.

To connect it to your computer, you will need the
Xbox Wireless Adapter.

Just did that. Thought it would work but it didn't.

When connected with USB and the wireless adapter is on and connected, when you unplug the controller does it turn off or does it connect to the wireless adapter?

If it turns off after unplugging it from USB you will need a new controller.

I'm Samy an independent advisor. Welcome to the community. How are you?

This controller does not support xCloud. These are the controllers you can use.

Official Xbox controllers

Xbox Wireless Controller (Bluetooth or USB connection)

Xbox Elite Wireless Controller Series 1 (USB connection only)

Xbox Elite Wireless Controller Series 2 (Bluetooth or USB connection)

Xbox Adaptive Controller (Bluetooth or USB connection)

Hello!

The controller won't bind to the adapter

If the binding instructions are not working, try the following solutions:

• Ensure you're within range (6 meters or less) of the adapter and it's in line of sight to the controller.
• If you have an Xbox controller, try rebinding your controller to the console by pressing the Connect button on the console, and then the Connect button on the controller. The LEDs will flash and become solid when the binding is successful. If your controller
  does bind, you have isolated the issue to the Wireless Adapter for Windows. If your controller does not bind to your console, see Set
  up the Xbox Wireless Adapter for Windows.
• Unplug your adapter, reboot your device, and then plug it back in (to another port if possible), and try again.

A

you can check this:

https://support.xbox.com/en-US/xbox-on-windows/accessories/troubleshoot-xbox-wireless-adapter-for-windows

I will try unpair/forget the controllers and connect to a different USB port.

My main concern is that while my "black" controller gets disconnected, the "white" controller still behaves properly.

Also, aren't there two different hardware components responsible for classic Bluetooth connections and Wireless Adapter connections within a Xbox controller? In other words, is it possible that the Xbox controller does not have hardware issue with "classic" bluetooth connections but only Wireless Adapter connections?

Thank you.