xbox controller disconnects from PC

Discus and support xbox controller disconnects from PC in XBoX on Consoles to solve the problem; Hi, My new wireless xbox gamepad (Series X\S controller) frequently disconnects from my PC when connected through bluetooth. The disconnections are... Discussion in 'XBoX on Consoles' started by Aviad Sar-Shalom, Nov 11, 2021.

  1. Aviad Sar-Shalom
    Aviad Sar-Shalom Guest

    xbox controller disconnects from PC


    Hi,

    My new wireless xbox gamepad (Series X\S controller) frequently disconnects from my PC when connected through bluetooth.

    The disconnections are related to the content I play - for example, when I play Horizon Zero Dawn, it stays connected in regular gameplay, but always disconnects when opening tha map and on cutscenes.

    The controller disconnects no matter how close it is to my PC, and regardless of how many other electronic devices are in the room.

    I already updated the drivers for the controller and for my GPU, and updated the controller firmware through the Xbox accecories app, but it didn't help.

    Any idea what I can do about it?

    :)
     
    Aviad Sar-Shalom, Nov 11, 2021
    #1
  2. HazyBlowfish621 Win User

    Xbox One controller broken by Windows Anniversary Update

    Playing the division on PC , its the only game that for some reason my controller disconnects from. Maybe its just Xbox controllers in general?

    it never happened while i played Xbox before i started using it as a PC controller
  3. Aviad Sar-Shalom Win User

    xbox controller disconnects from PC

    It's on version 5.9.2709.0
  4. andersonpassos Win User

    Xbox controller disconnecting from pc

  5. Magic CRFN Win User

    Xbox Controller Disconnecting from PC

    Firmware is also up to date.
  6. Jesse E' Win User

    xbox controller disconnects from PC

    Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

    If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

    If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...
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xbox controller disconnects from PC

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