Xbox Controller and Headset

Discus and support Xbox Controller and Headset in XBoX Accessibility to solve the problem; When I plug in a headset/mic to my Xbox One controller it'll sometimes connect but most of the time won't. I know its not my headset it is the... Discussion in 'XBoX Accessibility' started by Darkmatter1800, Jun 20, 2018.

  1. Darkmatter1800
    Darkmatter1800 Guest

    Xbox Controller and Headset


    When I plug in a headset/mic to my Xbox One controller it'll sometimes connect but most of the time won't. I know its not my headset it is the controller, now I have had this controller for years so I'm curious to know if it's broke or if this a fixable
    issue?

    :)
     
    Darkmatter1800, Jun 20, 2018
    #1
  2. Zaccykins
    Zaccykins Guest
    xbox one controller disconnects with headset

    okay, so i was playing on my xbox one when my controller disconnected. the controller then didn't turn on until i took the headset out. so now my controller will only turn on if there is no headset.

    in short: with my headset in my controller will not turn on, without the headset in, the controller will turn on and play perfectly
     
    Zaccykins, Jun 20, 2018
    #2
  3. XBF Crystal P
    XBF Crystal P Guest
    X box one controller

    Hey there AMSteen,

    Thanks for reaching out. I'm sorry to hear about the issue with the headsets mic.

    I recommend taking a look at the following troubleshooting articles:


    If the problem persists:

    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controller again.
      If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center.
    Hope this helps.
     
    XBF Crystal P, Jun 20, 2018
    #3
  4. XBF Crystal P Win User

    Problem with a headset

    Hey there Nando,



    Thanks for the update with the issue with the headset on the Xbox One Controller.
    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.

    Try this out and let us know the results.
  5. KiNGG STiCkY Win User

    Xbox headset not playing game or party audio but I can still hear myself when I monitor my mic.

    Sounds like a headset or a xbox controller problem ... do u have another controller to try the headset in to see if its the controller that is the problem? Or do u have another headset to plug into the controller to see if the other headset is the problem?
  6. XBF Crystal P Win User

    Headset

    Hey there,



    Thanks for reaching out. I'm sorry to hear about the issue with the headsets mic. Sounds
    like the controller 3.5mm jack is not reading the headset. Have you tried another controller or headset?



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:




    Hope this helps.
  7. XBF Crystal P Win User

    headset not working on xbox on controller

    Hey there GiraffeBoy,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting a headset via Xbox One controller.



    I recommend trying the following articles:




    If the problem persists:

    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain. If that fails, the controller will
      need to be replaced.
    • Try using a Headset Adapter for compatibility issues.

    Try this out and let us know the results.
  8. XBF Crystal P Win User

    Micro fortnite amis muet [Translation-Micro casual silent friends]

    Hey there AntoninL,



    Thanks for reaching out. I'm sorry to hear about the issue with the headsets mic.



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will
      need to be replaced.
    • Try a different headset on the controller.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.
      If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center.



    Try this out and let us know the results.
Thema:

Xbox Controller and Headset

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