Xbox Controller Acting Weird After Latest Update

CalebCountryman · Jan 13, 2022

I don't have an Xbox but I use a Series X controller on Windows, and ever since I updated it the L2 and R2 triggers haven't been working right in games but when I test them out in Xbox Accessories there's no issue at all. The issue seems to be that the controller thinks I'm pressing the buttons constantly for some reason? I don't really know how to explain it, but like in Dark Souls trying to use the trigger only works maybe 1/5 times and when I go into the menu I have to fight for my life to move up or down in the menus because the menu select keeps bouncing up and down like crazy. I've had this problem for a few days now and even after noticing a new update and applying it today it still isn't working properly. I haven't been able to find anyone else with this specific problem online either, only stuff about the triggers sticking and they feel perfectly fine. There's been no water or fall damage and I take pretty good care of my electronics so I don't know what else this could be other than a software issue? If anyone could help that would be awesome, thank you in advance for reading this.

:)

CalebCountryman

Well I don't have access to an Xbox console so that's not an option for me, is there anything else I can do?

Jesse E'

First I'll suggest you submit a bug report so the insiders can investigate this https://support.xbox.com/en-US/help/account-pro...

Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

There is a way to rollback the update of the controller to remove the firmware that might be causing the issue. But you'll need to get your hands on a console in order to do it.

Connect your controller to my console via USB and follow the steps outlined below.

https://answers.microsoft.com/en-us/xbox/forum/...

Farscape247

after the latest updates my turtles beaches are acting weird also, but mine are the xo 7's and plug into the controller, no audio unless i keep pressing the audio effect button multiple times then the audio comes on, if the controllers go off then the same
thing happens. seems these updates are not nice to turtle beach.

DarkInceptions

That fixed it!! The weird thing is, ever since the latest update my wireless (on xbox) has been acting up... I wonder if it is just my adapter :\

Xbox Controller Acting Weird After Latest Update