Xbox console will not connect to mobile app to get remote features. “Try again in a bit....

Got it. Let’s try to install the game using an Xbox app on mobile.

First, enable the remote features on your Xbox console.

Press the Xbox button on your controller to open the guide.
Go to Profile & system > Settings > Devices & connections > Remote features.
Select the Enable remote features checkbox.
Under Power options, select Sleep.

On your Xbox app on mobile, sign in your account and search for the game and check if there’s an option to install it to your console.

Hi, Strumdeet! It seems that you're having issues starting a remote play on your Mobile phone.

Check if you have enabled remote play feature:

Go to Profile & system > Settings > Devices & connections > Remote features.

Make sure that Enable remote features option is ticked.

Under Power options, select Sleep.

Note If your console power mode isn’t set to Sleep, remote play won’t work.

Please try rebooting your mobile device along with the console.

Press and hold the Xbox button on the console for 10 seconds until it turns off.

Remove everything that is connected to the console

Wait for 3 minutes then connect the Power cord and HDMI cable.

Then set it up again:

Open the Xbox mobile app.

Select the My Library icon and select Consoles.

Select the console you want to connect to and then press Remote play on this device.

I look forward to your update.

Thank you!

Thank you. Let's try to install the game using your Xbox app on mobile.

First, enable the remote features on your console.
Press the Xbox button on your controller to open the guide.
Go to Profile & system > Settings > Devices & connections > Remote features.
Select the Enable remote features checkbox.
Under Power options, select Sleep.

Once done, sign in your account to your Xbox app on mobile. Find the game and check if there's an option to install it to your console.

Try to power cycle your console if it doesn't work. Press and hold Xbox's power button for 10 sec. Unplug the power supply for 30 sec. Plug it back in and turn it on again.

What you can try is to install the application for mobile devices, associate it to your console and then search for the game from the app.

Once you search for it, send it to install remotely to the console.

If you do not have the remote functions enabled on the console, follow these steps.

Sign in on your console using the same Xbox profile you'll be using on your mobile or PC app.

Press the Xbox button on your controller to open the guide and go to Profile & system > Settings > Devices & connections > Remote features.

Check the box to enable remote features.

For Power options, select Sleep mode.

Hi Asher,

Thank you for posting in Microsoft Xbox Community. I understand that you're trying to connect to your Xbox through your Windows 11 PC. Are you trying to use the remote play feature of your console?

In order to enable remote play, you need to enable remote features from the settings of your console.

Press the Xbox button on your controller to open the guide.

Go to Profile & system > Settings > Devices & connections > Remote features.

Select the Enable remote features checkbox.

In Xbox App Preferences, you need to select "Allow connections from any device" if you want to remove any authentication.

If these settings are already configured properly, here are the steps on how you could proceed with the remote play.

On a mobile device:

Open the Xbox mobile app.

Select the My Library icon and select Consoles.

Select the console you want to connect to and then press Remote play on this device.

On a Windows device:

Open the Xbox app for PC.

Click on your profile picture and select View profile.

Under Where I play, select the Add a console option and follow the steps shown.

Regards,

Alvaro