Xbox Console Companion says I need to update my app or console to stream, but both are up...

Discus and support Xbox Console Companion says I need to update my app or console to stream, but both are up... in XBoX on Consoles to solve the problem; I have been unable to stream to my pc using the "Console companion" app for the last few days. I'm not sure exactly when this problem started but it... Discussion in 'XBoX on Consoles' started by RapidYeti2050, Mar 15, 2023.

  1. Xbox Console Companion says I need to update my app or console to stream, but both are up...


    I have been unable to stream to my pc using the "Console companion" app for the last few days. I'm not sure exactly when this problem started but it was working fine 2 weeks ago. When I click on "Test Streaming" I instantly get a message saying I need to either update my Xbox One or the Xbox app, but both are up to date. I tried factory resetting my PC and uninstalling and reinstalling all of the Xbox apps. My console is up date and set up to stream, as I said, this did work fine for me until now.. If I use the "Xbox" app and click on the "Consoles" icon beside my gamer tag it does stream my Xbox to my pc but I want to use "Console Companion" for various reasons including quality.. If anyone has run into this issue and has a solution please let me know. Thank you.

    :)
     
    RapidYeti2050, Mar 15, 2023
    #1
  2. SwordofWhedon Win User

    Xbox Console Companion says I need to update my app or console to stream, but both are up to date???

    console companion is a windows 8 app, and like windows 8 is no longer supported

    The Xbox app built into windows is the intended software since Windows 10
  3. GunWarriorOO7 Win User

    To continue, sign in on your console using this account.

    I've been having the same issue. Xbox Console Companion prompts me to "sign in to the account on console" -- streaming through the App has been fine for ~1-2 years.

    I'd tried signing out / in to my account on the Win10 PC, the Xbox App, Xbox Console Companion App & the console itself, clearing the cache, restarting, etc. with no resolution.

    After re-signing in to the Companion app at one point & attempting to select stream, I got a different error "Can't stream because either the Xbox app or your console needs to be updated. Make sure they're both up to date and try again."

    Now, everything was already up-to-date (and I did run a check to verify);

    console OS version 10.0.22000.4558 (May 12th update)

    Companion App on 48.88.11001.00000 (not sure when that last got updated)

    I'd been streaming fine 2-3 days ago I believe, certainly since the last updates.

    I found it interesting that the error referenced Xbox App instead of Companion App, so swapped over to the Xbox App (which was also on the latest version) & noticed it now has a Remote Streaming option (the little console icon with signals above/below it between the account name & notification bell in the top left, for anyone interested in trying)

    The streaming option in the Xbox App works. With the very first launch of it from the app, it required me to "Accept" on the Xbox console itself.

    A year or so ago this app didn't have the option -- so, I guess to Ricardo or anyone else in-the-know;

    1) Was the streaming function of the Xbox App added within the last few days, when the issues with the Companion App started to arise?

    2) Could the requirement of having to "Accept" the Xbox App's first stream request be why the Companion App doesn't have the account authorization on the console side anymore?

    3) with the inclusion of the streaming function in the Xbox App, is the intention for the Companion App stream function, and the app itself, to be phased out? (I believe the Companion app hadn't been getting updates since the launch of the Xbox App, with the intention it'd eventually overtake it)

    As far as I can tell, the streaming function of the Xbox App is essentially the same, so I'll be using it for the time being.

    No worries if you don't have the answers - just glad I'm able to remote play again, hope it helps others!
  4. MergingSchmoo Win User

    Streaming Problem Status?

    I have ensured that both the console itself and the xbox app are up-to-date (rechecked multiple times), but the app persists in giving me the error of "Can't stream because either the xbox app or your console needs to be updated. Make sure they're both up
    to date and try again" when I go to test streaming..
  5. StuartATrueRed Win User

    using my HP laptop as a tv

    You need to stream your console to your laptop (Has to have Windows 10) with The Xbox Console Companion app. Start the Xbox One, then start the Console companion app, then select the connect icon on the left side of the app, and your console should show,
    just select it, and select stream, that will then stream your console to your laptop.
  6. Nikki247 Win User

    Xbox companion app issue

    Now the connect button isn't there, nor is the stream button. All it says is "test streaming" I clicked on that, and a message comes up, "can't stream because either the Xbox app or your console needs to be updated. Make sure they're both up to date and try again." My Xbox one says nothing about needing an update and neither do these apps. I checked all of them. I tried streaming on my other laptop(win10) and I get the exact same issue. I don't think anything is broken on my end.
Thema:

Xbox Console Companion says I need to update my app or console to stream, but both are up...

Loading...
  1. Xbox Console Companion says I need to update my app or console to stream, but both are up... - Similar Threads - Console Companion says

  2. Why cant I download the Xbox Console Companion app?

    in XBoX on Consoles
    Why cant I download the Xbox Console Companion app?: Im in the Microsoft Store and waiting for that icon appear but it fails to do so. It´s always grey and there is notging I can click on. Please help I have this problem for weeks now. This problem...
  3. streaming is not working in the xbox console companion app

    in XBoX on Consoles
    streaming is not working in the xbox console companion app: Hi! When I enter the xbox console companion application and click on the console logo, I can connect to the xbox but it doesent show the stream button and it has been doing this for 1 week. I...
  4. Xbox Console Companion App Broken?

    in XBoX Games and Apps
    Xbox Console Companion App Broken?: Hello, I'm trying to stream my Xbox games from my Xbox One to my PC using the Xbox Console Companion app, but the app on my pc says I need to update my Xbox One, or the app on my pc. The app is up...
  5. How to get the steam option on Xbox console companion app

    in XBoX Games and Apps
    How to get the steam option on Xbox console companion app: Honestly I'm trying to steam to discord and I'm using the app for this. But when I look for the stream option when I connected the Xbox to the PC it didn't show it....
  6. Xbox Console Companion Xbox-To-PC Streaming?

    in XboX Insiders
    Xbox Console Companion Xbox-To-PC Streaming?: Is there an Issue with Xbox-To-PC Streaming Via Xbox Console Companion App or Do we Have to use the Xbox App to Remote Play Now? I dont want want to have to Keep my Mouse Clicked on the Xbox App...
  7. Whenever I connect my xbox to console companion app it says "We couldn't connect to your...

    in XBoX on Windows
    Whenever I connect my xbox to console companion app it says "We couldn't connect to your...: I can stream games to my phone from my xbox but I can't stream them to my laptop. I have a windows 10 laptop. The console companion app detects my xbox but when I click on it it always says "We...
  8. Console Companion says my Xbox IP address does not exist

    in XBoX on Windows
    Console Companion says my Xbox IP address does not exist: Hey guys, I recently wanted to play Forza horizon on my pc from my Xbox. I dont know how but someone told me I can use my Xbox companion app to connect to my Xbox ( I have the disk version if...
  9. Minecraft windows 10 edition kicked me out, Xbox console companion saying I have no...

    in XBoX on Windows
    Minecraft windows 10 edition kicked me out, Xbox console companion saying I have no...: Today I was going about my business and decided to play some Minecraft and logged on only to be greeted by an error saying that my account hadn't been set up properly for me to play online. This...
  10. Xbox console companion says I'm offline to friends.

    in XBoX on Windows
    Xbox console companion says I'm offline to friends.: I've been trying to troubleshoot this problem with a friend of mine for the past hour. We've both tried toggling "appear offline/online" several times, We've both triple checked our privacy...