Xbox Compatible Game on Xbox One won't connect to Xbox Live, but Xbox One Can?

Discus and support Xbox Compatible Game on Xbox One won't connect to Xbox Live, but Xbox One Can? in XBoX Games and Apps to solve the problem; I am on Xbox One trying to play Call of Duty: Black Ops 2 and Halo Wars (the first one) and I can't connect to Xbox Live. I go to check my network... Discussion in 'XBoX Games and Apps' started by FastMrFreeman, Apr 29, 2017.

  1. FastMrFreeman
    FastMrFreeman Guest

    Xbox Compatible Game on Xbox One won't connect to Xbox Live, but Xbox One Can?


    I am on Xbox One trying to play Call of Duty: Black Ops 2 and Halo Wars (the first one) and I can't connect to Xbox Live. I go to check my network settings, but it says "NAT type: Open | All services are open." I go and hard reset my Xbox One, but it still
    gives the same painful problem. I am not sure what to do. Any suggestions?

    :)
     
    FastMrFreeman, Apr 29, 2017
    #1
  2. MattGrov3
    MattGrov3 Guest
    Backwards compatible

    so I load up black ops 2 on my xbox one now that it is backwards compatible. My xbox one is connected to xbox live but when it loads up the 360 loading screen and etc and tries to connect my profile to xbox live on the 360 end, it won't connect?
     
    MattGrov3, Apr 29, 2017
    #2
  3. Binary Fission
    Binary Fission Guest
    Xbox live issues

    My Xbox one works fine with all games. I can connect to Xbox live and everything just fine. But, when I get on any backwards compatible game, it tells me that I cannot connect to Xbox live. I tried to delete my account, but now it is telling me I can't download
    it again because I cant connect to Xbox live. There is no issue with my internet either.
     
    Binary Fission, Apr 29, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Xbox Compatible Game on Xbox One won't connect to Xbox Live, but Xbox One Can?

    onyxishere, Apr 29, 2017
    #4
  5. andersonpassos Win User

    Why won't anyone of my older call of duty games update or download to my Xbox one consoles

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    There could be several reasons why your older Call of Duty games won't download or update on your Xbox One consoles. Some common reasons include:

    Insufficient storage space: Ensure that you have enough storage space on your Xbox One console to download the game.

    Network connectivity issues: Ensure that you have a stable internet connection and that your Xbox One console is connected to the network correctly.

    Xbox Live service issues: Check if Xbox Live services are down by visiting the Xbox Live Service Status page.

    Game compatibility issues: Some older Call of Duty games may not be compatible with the Xbox One console. Check the Microsoft Store or Xbox website for compatibility information.

    Corrupted game files: Try clearing the cache on your Xbox One console and redownloading the game.

    Outdated Xbox One software: Make sure that your Xbox One console is running the latest software update.
  6. RandyAU93 Win User

    usb thumb drive

    I'm afraid it won't. Game saves must be moved using Xbox 360 Cloud Saved games (Xbox Live Gold subscription required), while actual Xbox 360 games that are back-compatible on Xbox One can be redownloaded via Ready to Install on Xbox One's My Games & Apps
    page.
  7. Obsessive Power Win User

    I have a question about backwards compatibility

    If it's not backwards compatible (and this game isn't) then no, it won't work. You can view the backwards compatibility list
    here. If a game is not on that list, you can't play it on an Xbox One.
  8. onyxishere Win User

    Xbox Compatible Game on Xbox One won't connect to Xbox Live, but Xbox One Can?

  9. GeneralDieDad Win User

    ERROR 8015000A

    Hello, my xbox live profile is called "RinsableMLG" and today for some reason, I can't play xbox 360 backwards compatible games be ause my profile won't download on the xbox 360 servers. I can play xbox one games, but I can't play my xbox 360 games
    and my profile won't download and it states "There's a problem with your credentials, blah blah blah". If I use my other two accounts, I can play on the xbox 360 games but not my RinsableMLG one. I seriosuly don't know what to do and I'm panicking right now.
    I have the exact same problem. I was just trying to play saints row but couldn't connect to xbox live on backwards compatibility. So I deleted my account and now I can't download on backwards compatibility with the same error message as you.
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Xbox Compatible Game on Xbox One won't connect to Xbox Live, but Xbox One Can?

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