Xbox Companion App. Headset mic don’t work

The Bexin · May 2, 2020

I’ve tried to play game such as Fortnite with my friends (they have Nintendo Switch and PC) on my laptop in streming per App Xbox Companion. I play with headset connected to my Xbox Controller (jack 3,5mm) and i can hear my friends and they can hear me,
but if I start the streaming with the App they cannot hear me, but i can hear them. Wath’s the problem?

:)

The Bexin

Hi! Yes I have already tried this... I've tried the support too but there wasn't nobody😔

D2Duluth

Hello, have you tried restarting your laptop. There is a possibility the issue stems from the game and not the app. If your issue is not resolved there are other options to communicate such as Discord. You can also contact Microsoft support.

https://support.microsoft.com/en-us/contactus/

SpLiTsCaTTeReD

Hey. So I'm currently on Windows 10 using the Xbox Companion App, and I'm trying to join my friend's party chat (who is on Xbox One). However, when I join the party (or they join my party), I can't hear them and they can't hear me. When I speak
into my microphone, I can see the party chat flare light up, so the Xbox app is picking up my mic (but I can't see their flare when they speak). I'm using a split 3.5mm jack with an Astro A10 headset. My mic works fine on Discord and other services, but for
some reason the Xbox Companion app isn't working. I've tried changing the audio settings both on the Xbox app and Windows to other devices, made sure my privacy settings allowed my mic to be used on the Xbox app, hard resetting the Xbox app, restarting my
PC, plugging my headset/mic out and back in, messed around with my mic settings on Windows and the Game Bar. For some reason, my microphone, specifically in an Xbox One party chat using the Xbox Companion app, doesn't seem to work. Both the Xbox app and Windows
is up to date. Like I said before, the party chat is picking up my mic evidenced by the flare when I speak, but my friends can't hear me and I can't hear them. I've looked up and tried almost every troubleshoot option online and nothing is working, and it's
driving me mad. It used to work on my old PC, and I just got a brand new PC yesterday as of posting this and now the problem occurs. Anyone else having this issue? Anybody know how to fix it? Please help!

Currently April 25th/2020

Still no fix

ArminatorX

Are you using the companion app on your smartphone?

Can you check in the privacy settings of your phone that you have allowed the app to access your phone's microphone?

PatrickWeber8

No on windows 10 I have all the privacy settings allowing my mic

Xbox Companion App. Headset mic don’t work