Xbox communications not working properly

Discus and support Xbox communications not working properly in XBoX on Consoles to solve the problem; 2 days ago i was trying to talk to my friends through discord on xbox and suddenly it stopped working. Firstly, my xbox switched into putting me into... Discussion in 'XBoX on Consoles' started by Ewoody147, May 29, 2024.

  1. Ewoody147
    Ewoody147 Guest

    Xbox communications not working properly


    2 days ago i was trying to talk to my friends through discord on xbox and suddenly it stopped working. Firstly, my xbox switched into putting me into game chat instead of party chat with my friends and when i join a party it is turned on by default. Next the xbox muted others so that i am unable to hear them as well as showing that i am speaking constantly when i am not and people are unable to hear me in and showing that i am making noise even when muted. Finally my xbox game and party chat mixer is set to fully on game chat with no way of changing it through settings and a switch on my headset as it wont move. This is happening in both xbox parties and discord calls alike and I have tested multiple headsets ( wired and wireless) and have had no success. Please help me resolve this issue soon as i am unable to talk to my friends and play my xbox properly as i would like.

    :)
     
    Ewoody147, May 29, 2024
    #1
  2. Lumie Helps Win User

    Xbox communications not working properly

    Hi there Ewoody147. I am Lumie and I would love to assist you today.

    I am so sorry you are having issues with your audio in party's and in Discord.

    Let's go through a series of troubleshooting steps to resolve these problems:

    Basic Troubleshooting

    Restart Your Xbox:

    Hold the Xbox button on your console for about 10 seconds until it turns off.
    Unplug the power cable and wait for at least 30 seconds.
    Plug the power cable back in and turn on your Xbox.

    Check Your Headset:

    Ensure your headset is properly connected.
    Try using a different headset to see if the problem persists (as you mentioned you did, but this step is to re-confirm).

    Update Your Xbox:

    Go to Settings > System > Updates and check if there's a system update available.
    If an update is available, install it.
    Network and Account Settings

    Check Network Connection:

    Go to Settings > Network > Network settings and select Test network connection.
    Ensure your network connection is stable.

    Sign Out and Sign In:

    Sign out of your Xbox Live account and sign back in.
    Sometimes a re-login can resolve synchronization issues.
    Audio Settings

    Audio Settings Reset:

    Go to Settings > Display & sound > Audio output.
    Set Headset audio to Stereo uncompressed if it's set to something else.
    Check the Chat mixer and try setting it to Do nothing.

    Party and Chat Settings:

    Join a party and press the Xbox button to open the guide.
    Go to Parties & chats, select your party, and ensure the Party chat is selected.
    Adjust the Chat mixer again within the party settings.
    Clear Cache and Reset

    Clear System Cache:

    Press and hold the Xbox button on the console for 10 seconds to turn off the console.
    Unplug the power cable from the back of the console and wait 10 seconds.
    Plug the power cable back in and turn on your Xbox.

    Factory Reset (Soft Reset):

    Go to Settings > System > Console info > Reset console.
    Select Reset and keep my games & apps. This will reset the OS and delete corrupted data without affecting your games and apps.
    Additional Steps for Discord
    Unlink and Relink Discord:
    Go to Settings > Account > Linked social accounts.
    Unlink your Discord account and then link it again.

    Ensure you have granted the necessary permissions for Discord to access Xbox Live.

    I hope this helps.

    Let me know if I can be of any further assistance. -Lumie
  3. choppyseize Win User

    Hoe kan ik ervoor zorgen dat ik via mijn apple oortjes normaal met mensen kan comminuceren? [Translation - How can I make sure that I can normally comminuceren with people via my apple ears?]

    Apple ear buds are not compatible with the Xbox one and won't work like regular headsets. You will need to use another one to be able to communicate properly in parties.
  4. Its Smitty Bro Win User

    Need access to preview program forums

    Same here. None of my xbox live features are working properly since the update last night. Cant access "Friends" "EA Access" and "Community" features, the "Store" or even the "Xbox Preview Dashboard"
  5. VeZGeekz Win User

    Xbox not working properly

    After restarting my Xbox I got this
  6. codmaster378 Win User

    Xbox is not working properly

    Ive already tried that but thank you very much ill contact the support thanks
Thema:

Xbox communications not working properly

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