Xbox.com web site error code: Xbos-0x80169D3A 38be8b56-7be2-476f-9358-e9dd8a0016c9 2015/01/19 ...

Hey there Fallen Camper!

Sorry to hear about the code issue! I moved your thread to the proper Xbox One support forum for better visibility.

This error code occurs when there is a billing issue on your account. Since there are a few different ways this error can occur, I would refer to our Error 80169D3A Solutions page
for information on resolving this issue.

If the issue persists after trying what is listed on that page, I recommend contacting our chat or phone support agents through our Contact Us page so they can have a look at that code!

I did purchase a physical copy from BestBuy. I found the code and entered it and it keeps bringing up the following error. "Xbos-0x80150017-81a59d3e-acbd-4956-94f7-8352f1ffd9a9-2015/12/04 - 23:19:01 UTC. Thx.

Xbos-0x80169D3A

c92fd436-f34d-479e-9cf3-308e1100c869

2015/10/31 - 04:08:21 UTC

I DID THAT AND GOT THIS CODE.......

Something went wrong

Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.Close

Xbos-0x80169D3A

72c683c3-919f-4a79-85a7-14cc35f360f4

2015/06/17 - 07:30:12 UTC

Hey there Strapped McGee!

Sorry to hear about the code issue! I moved your thread to the proper Xbox 360 support forum for better visibility.

This error code refers to an issue with billing on your account. I recommend checking out our Error 80169D3A Solutions page for a full explanation and steps to try.

If you are continuing to experience this issue, I suggest you contact our chat or phone support agents through our Contact Us page so they can take a look!