Xbox.com web site error code: [Mod Removed - Please don't post redemption tokens/codes ...

Hey there, Dunny! I'm very sorry to see that you were unable to redeem your code here on the website! I found you over in our Error Code forums and moved you to our Xbox 360 support forums to get you assistance. I'm sorry if this is the wrong console for
your code. Please post back and let me know what console this is for, and I'll get us in the right spot.

To help nail down what is going on here, what error code did you receive while trying to redeem this code? What is this code for? Is it a game, some DLC, or Microsoft currency?

Post back with these details and we'll start from there! I appreciate your assistance in pinpointing what your situation is.

Hey there Marsharrow!

Sorry to hear about the issue! I moved your thread to our Xbox 360 forums for better visibility. Please be sure to not include your redemption codes you paid for in future posts, as these are public forums.

There could be a few different reasons why the code won't work, and without an error code we can't really narrow it down. I recommend trying to redeem the code on your Xbox console as well as our Code
Redemption page. You can also check out our Xbox Live Code Redemption Troubleshooter ad follow the steps it lists!

If the issue persists after trying what I mentioned, I recommend contacting our chat or phone support agents through our Contact Us page so they can take a look
at that code for you!

Hey there optic ryan1!

Sorry to hear about the code issue! I moved your thread to the proper Xbox One support forum for better visibility.

Let's start by following each of the steps below:

• Try redeeming the code on your Xbox console.
• Try redeeming the code on our Code Redemption page.
  
• Check account.xbox.com and verify that your billing information is up to date and that there are no outstanding charges on the account.
  
• Verify that the code you are using was purchased in the region your account is set to.
  

If everything looks good on your account but the issue persists, I suggest you contact our chat or phone support agents through our Contact Us page so they can take a look at that code for you!

I've removed the code/token from the title. If support needs it they will ask for it privately. There are some things you can try first and alternatively you can also contact support here -> support.xbox.com/.../contact-us

How do I redeem my token or QR code? ->
support.xbox.com/.../redeem-code

Hey there Tsing64!

Sorry to hear about the code issue! I moved your thread to the proper Xbox One support forum for better visibility.

Following up with what cRaZyLIZARD76 posted, please avoid posting redemption codes in the future. If the code continues to have issues after trying on your Xbox console as well as our Code
Redemption page, be sure that your billing information is up to date and that the code you are redeeming was purchased in the region your account is set to.

If everything looks good on your account but the issue persists, I suggest you contact our chat or phone support agents through our Contact Us page so they can take a look at that code for you!