Xbox.com store game pages don't work when I'm sign in.

EarthboundX · Dec 6, 2023

Been having this problem since today. Every time I try to go to a game's store page on Xbox.com, and I'm signed into my account I get more or less infinite error numbers and messages.

Here's the game Full Metal Furies as an example. https://www.xbox.com/en-US/games/store/full-metal-furies/9p236gp3ktvh/0010

The page works fine when I'm not signed in, but once I do, I get the below error message.

"The URL may be misspelled or the page you're looking for is no longer available.

Error code: kcUjMFLNppw38uUzv6I4SQ.43"

The error message under the first message will literally change each time the page is refreshed.

Error code: mowvqP+Tm59D5S3zwZf3Eu.13

Error code: Zzxo6wPvqwGEFpyJMHg2Oq.15

Error code: eco8CZjoo9Gmuq12Xt8Lkv.11

Error code: DcNE70W0OWVM6sPPlrqx2W.13

Error code: 3FiLSWRJ0xKUsl07KuYD6r.13

Those are just a few I've gotten from refreshing the page 5 times. Obviously these codes must mean something, but Google gives me nothing.

How do I fix this? Obviously I need to be able to be signed in to my account to buy anything on the webpage store. I've tried on both Edge and Chrome, with and without my adblockers turned on.

Ok after checking more, none of the options under Xbox Home, Gamepass, Games, or Devices work either, they all give me the same error message. I'd say more than half the website is broken for me when signed in now.

:)

Smwutches

There's a service alert up for the store at the moment. Once that's fixed, it should work correctly. http://xbox.com/status

EarthboundX

Alright thanks. Least I know it's not an issue on my end.

Mister Fitzer

Okay, good to know Sigfried.

I was able to open the Italian page myself, so I don't think this is a region issue. I'm curious - how are you navigating to that site? Are you signing in to Xbox.com, then going to the Avatar Editor? Do you have issues loading
that page when not signed in? How about when signed in under a free/different account?

Tarnend

if you go into the store on xbox.com and sign in, then goto the page of the game you have redeemed the code for, does it say you own this game?

PrimeBigTime

I'm reopening this because I still don't know how to get to sales from the xbox.com home page. There used to be a link when you clicked "games" but now it's gone.

Xbox.com store game pages don't work when I'm sign in.