Xbox code with only 20 characters

Discus and support Xbox code with only 20 characters in XBoX Games and Apps to solve the problem; So I bought two $50 codes from a store today and I discovered each one only has 20 characters instead of 25. The store told me I had to contact... Discussion in 'XBoX Games and Apps' started by Striker Eureika, Oct 11, 2020.

  1. Striker Eureika
    Striker Eureika Guest

    Xbox code with only 20 characters


    So I bought two $50 codes from a store today and I discovered each one only has 20 characters instead of 25. The store told me I had to contact Microsoft to get replacement codes. However, phone chat is unavailable and I get no option to contact them by
    web chat. What am I supposed to do?

    :)
     
    Striker Eureika, Oct 11, 2020
    #1
  2. XBF Eladio M Win User

    Xbox code with only 20 characters

    Hey Striker

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to redeem some codes on your account.

    Please be aware that there is some needed maintenance going on with our services, so we're going to give you the best option for requesting a chat at this time.

    From the MS Contact page here https://support.microsoft.com/contactus/, click on Contact support in the browser instead & type the following into the virtual agent chat:

    Chat > when it asks you to select your product, choose Xbox > Select your issue, choose Payments & purchases

    You should see the option for a chat & we strongly recommend you select it. We tried this out & the chat option is still there, and they'll be able to help you with getting everything set up.

    We hope this information helps you out! Please let us know if you have questions/concerns or run into any issues.
  3. The Viral Cyrix Win User

    Xbox One X Fallout 4 bundle Code not working

    Xbox redeem codes are 25 characters 5 sets of 5. Im not sure which code you are entering if it is only 20 characters
  4. ngocphi Win User

    Redeeming codes

    I got a code from rogue company as i just bought the game they gave me a code and the code tells me to give it to my friend and the can play with me but the codes only 20 characters thought maybe you guys could help I messaged the rogue team as
    well but I thought id do this as well
    You have to follow thier instructions

    Which they usually give you in an email or a website when you make the purchsse

    Since its not an xbox code you need to talk to the vendor

    Xbox codes are 25 characters

    Not 20

    Anything different is vendor specific
  5. Kian Beckett Win User

    Can’t redeem my Xbox gift card?

    Sorry I meant to put 20 characters there’s only 20 on it
  6. DavidWindal Win User

    xbox one-x

    Hello. I was wondering if anybody could help me. I bought a $50 Xbox gift card which I always do but this time it only had a 20 digit code in the back instead of a 25 digit code so I am having trouble redeeming sense when I try to redeem on my Xbox it
    doesn’t work because not enough characters and when I try to redeem online at Microsoft.com/redeem it asked me for 25 digits but I only have 20.
Thema:

Xbox code with only 20 characters

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