Xbox Cloud Streaming PC beta email sent to the wrong email

Discus and support Xbox Cloud Streaming PC beta email sent to the wrong email in XboX Insiders to solve the problem; I am a current game pass ultimate subscriber and I got the email to test the cloud gaming on iOS and PC. Lo and behold, I went to sign in and realized... Discussion in 'XboX Insiders' started by /u/iwillprotect, Apr 24, 2021.

  1. /u/iwillprotect
    /u/iwillprotect Guest

    Xbox Cloud Streaming PC beta email sent to the wrong email


    I am a current game pass ultimate subscriber and I got the email to test the cloud gaming on iOS and PC. Lo and behold, I went to sign in and realized they sent the email to my backup email and not my main account email, so it won't let me in to the beta on xbox.com/play. I'm hoping I can get the email sent to my actual account email so that I can try it out. Anyone else have this weird issue?

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    /u/iwillprotect, Apr 24, 2021
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  2. denis97g Win User

    Sent to the wrong email.

    you should contact support for help at support.xbox.com
  3. {Parity} Win User

    Sent to the wrong email.

    Contact support for assistance with purchasing issues. https://support.xbox.com/en-US/contact-us
  4. Mister Gwyther Win User

    Email and password sent to wrong email.

    First, what was sent to the wrong email address? Second, what 4 digit code? Lastly, if you are having issues with your Unauthorized Access investigation, you will need to do this through phone support (support.xbox.com/contact-us).
    Please call them, explain the situation calmly, and reference your original SR#. Thanks!
  5. ZyX KrYpToN Win User

    Email and password sent to wrong email.

    Well this looks like an issue that you will have to contact Xbox Customer Support over the phone at 1800-4-MY-XBOX. They can deal with this issue more than anyone on here. Hope this helps and have a great day.
  6. HassanB Win User

    Forum emails being sent to wrong email

    If I'm not mistaken, they made a change to the XBOX Live Forums and how notifications were sent out. They changed it so all notifications were only going to be sent to the primary e-mail on the account (being the one that's tied to your Windows Live ID now
    known as the Microsoft account).

    This was quite a while ago and I can't located it. I'm sure a forum support agent should be able to confirm.
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Xbox Cloud Streaming PC beta email sent to the wrong email

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