Xbox cloud gaming - ultimate subscription but games not working

Discus and support Xbox cloud gaming - ultimate subscription but games not working in XBoX Games and Apps to solve the problem; Recently I have been unable to play games on Xbox cloud, using my iPad, Steam deck or Android phone. I have an ultimate subscription and am signed in... Discussion in 'XBoX Games and Apps' started by RobE3, Dec 17, 2023.

  1. RobE3
    RobE3 Guest

    Xbox cloud gaming - ultimate subscription but games not working


    Recently I have been unable to play games on Xbox cloud, using my iPad, Steam deck or Android phone. I have an ultimate subscription and am signed in (I have tried signing out, restarting and also using a device for the first time.) Symptoms seem to be described by others, too - only Fortnite lets me click "play" but that then says "we'll be right back". All other games, including those I've played before, have a darker 'play' button that doesn't respond when you press it. I've had this problem for over a week now.

    Thanks

    :)
     
    RobE3, Dec 17, 2023
    #1
  2. Smwutches Win User

    Xbox cloud play on Series S

    Cloud gaming will only work for the account that owns Game Pass Ultimate. So you would either have to download the games or purchase an Ultimate subscription for each person.
  3. Tomm_A Win User

    My child’s account shows “Couldn’t start you game streaming session” Unable to connect to server. Please try again. Samsung TV Xbox app with Fortnite. My account is fine. Any thoughts?

    Hello Mark Rieger1,

    If you are referring to cloud gaming, then the account should have the Xbox Game Pass Ultimate subscription to have this feature work. My co-moderator is correct that only the account who has active subscription can play the game in the cloud.

    You may check this article here: All about Xbox Game Pass Ultimate | Xbox Support

    Thanks for your understanding.

    Sincerely,

  4. SwordofWhedon Win User

    What games can i play without game pass on cloud gaming

    No, Fortnite is free on the cloud

    https://support.xbox.com/en-US/help/games-apps/cloud-gaming/free-to-play-games

    No other games are free on the cloud and require an Xbox game pass ultimate subscription
  5. HomegrownSilky Win User

    gamepass not sharing properly

    As ngocphi has pointed out, you can't download X/S games to an Xbox One console. The account with the actual Game Pass Ultimate subscription can play these games via the cloud but cloud gaming is not sharable. It is a feature only available to the account with the subscription. A second account on the "Home" Xbox One will not be able to play any X/S games through the cloud unless they actually purchase Game Pass Ultimate.
  6. SwordofWhedon Win User

    I want to play a game via cloud gaming on my vr headset, if i buy that game would i still need to buy xbox game pass ultimate to play it on my oculus?

    you cannot use the cloud without an Xbox game pass ultimate subscription.
Thema:

Xbox cloud gaming - ultimate subscription but games not working

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