Xbox cloud gaming showing black screen on pc.

Hi Shyaway. My name is Kyle and I'm an independent advisor.

I understand how frustrating it must be that you are experiencing this issue. If possible, have you tried using Remote Play on a different device to see if the issue affects multiple devices? You can test it on your phone using the Xbox app: https://support.xbox.com/help/games-apps/game-setup-and-play/how-to-set-up-remote-play

Open the Xbox mobile app.
Select the My Library icon and select Consoles.
Select the console you want to connect to and then press Remote play on this device.

Thanks,
Kyle

Same here.

Since a few days, Xbox App stream just show a black screen, whether I want to stream from cloud, my XSX, or XO.

Old "Companion" app still streams perfectly for XO. Cloud works perfectly from browsers on the PC. It's clearly the Xbox App that's at fault here.

When I open a game in cloud gaming mode on the pc app I only get a black screen and nothing happens. Does anyone have any ideas what’s wrong, and how to fix it?

Same here.

Since a few days, Xbox App stream just show a black screen, whether I want to stream from cloud, my XSX, or XO.

Old "Companion" app still streams perfectly for XO. Cloud works perfectly from browsers on the PC. It's clearly the Xbox App that's at fault here.

Did you find a way to solve this?

I have the same problem in my laptop!! My xbox app don't work for xcloud or stream from my xbox series.

Usually, when the Xbox shows a black screen for quite some time during startup, it's because of a logical corruption of the file system. Maybe the console was shut down unexpectedly due to a crash or power outage.

Similar to a PC doing a checkdisk when it wasn't properly shut down, the console also checks it's file system for logical errors, which can take up to about 10 minutes. Unfortunately, while a PC at least shows a percentage counter or sometimes even lists
which part of the file system it's checking, the Xbox One only shows an empty black screen.

So when the console shows you a black screen, let it run for about 10 to 15 minutes and see if it gets to the main Home Screen. Then try to restart the console by holding the Xbox button on the controller, and choosing the button to restart the console.

Does the console start faster without the black screen now?

If not, please use the Send Feedback button on that screen when you hold the controller's Xbox button to file an error report to the engineers at the Insider program.