Xbox cloud gaming , game pass purchased but not working

Discus and support Xbox cloud gaming , game pass purchased but not working in XBoX Accessibility to solve the problem; hey there , i bought game pass ultimate for cloud gaming , and now it’s not showing that i don’t have it , and that i need to switch reigons, i have... Discussion in 'XBoX Accessibility' started by Kaylesh Jivan, Sep 21, 2023.

  1. Kaylesh Jivan
    Kaylesh Jivan Guest

    Xbox cloud gaming , game pass purchased but not working


    hey there , i bought game pass ultimate for cloud gaming , and now it’s not showing that i don’t have it , and that i need to switch reigons, i have done i few reigons i think i would she used but it doesn’t work . what should i do

    :)
     
    Kaylesh Jivan, Sep 21, 2023
    #1
  2. Smwutches Win User

    Xbox game pass

    No. Cloud gaming will only work on the account that purchases Game Pass Ultimate.
  3. StuartATrueRed Win User

    Playing on TV has too much lag. Will buying a console give better performance?

    If you were planning to play the games from the cloud, then chances are the lag would be the same, but if you install to the console, then the games would play much better.

    The Xbox Series S would work fine, but the games would not be in 4K. If you want 4K gaming the Xbox Series X would be the console to purchase.

    No you would not need to purchase the games if the games are on Game Pass. Since you are playing on the cloud, you probably have Game Pass Ultimate anyway.
  4. CarTzy Win User

    Xbox cloud gaming , game pass purchased but not working

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  5. CarTzy Win User

    Xbox cloud gaming , game pass purchased but not working

    Hello Kaylesh Jivan,

    Thank you for posting in the Microsoft Community.

    I can see that you are having trouble with your game pass ultimate for cloud gaming. This issue may be caused by a temporary glitch in the system or a mismatch between your account region and your device region. To fix this, please try the following steps:



    - Sign out of your Xbox account and sign back in.

    - Check your account region settings and make sure they match your device region settings. You can do this by going to Settings > System > Language & location on your Xbox console or by visiting https://account.microsoft.com/profile/ on your web browser.

    - Restart your device and launch the cloud gaming app again.

    - If the problem persists, contact our live support team.



    I hope this helps. Please let me know if you have any other questions or concerns. Have a great day!
  6. StuartATrueRed Win User

    I want to link my xbox with my laptop, already have a game pass but asking me to purchase another one?

    If you only have Xbox Game Pass, and you want to play Game Pass games on the laptop, then you will have to purchase PC Game Pass on your laptop to play PC games.

    You could however purchase Game Pass Ultimate, which gives you access to PC Games Pass, Xbox Game Pass, EA Play, Xbox Live Gold & Cloud Gaming.
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Xbox cloud gaming , game pass purchased but not working

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