Xbox cloud gaming button grayed out on windows pc.

Eli_252 · Mar 31, 2024

I have been trying for the last day to play games on cloud gaming but nothing seems to work. Every game that uses cloud gaming seems to have a grayed out play button even though I have the Xbox game pass ultimate subscription and my controller and wifi set up. I have updated and reset my computer numerous times and I have also reset and used the Xbox repair tool multiple times as well but nothing seems to work.

:)

Rodrigo Oliver

Hi Eli_252, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried on the website?

https://www.xbox.com/play

If possible, use Microsoft Edge.

Let me know if it works!

Mygreyt

I've also connected again with my pc, which worked. I then unlinked the console, reminded via my phone which I confirmed on the Xbox.

The only thing that hasn't been tried is hooking the Xbox via ethernet yet I don't have 5G set in the home, and yet my pc is capable to connecting regardless.

That's only with Remote Play. Cloud Gaming still refuses to worm and now I get either a grayed out Play button or Install on option, despite me looking up games specifically on the cloud tab or has that as an option.

Erinys4life

I have the same problem... The download now button is grayed out and the cancel button is grayed out as well. The remote is completely unresponsive with the exception of the B button which signs you out of Xbox Live.

KarriKauppi

I do have GamePass Ultimate and have successfully played with my phone on cloud.

StuartATrueRed

Do you have Game Pass Ultimate? You need that to play Cloud gaming on your TV.

Xbox cloud gaming button grayed out on windows pc.