Xbox cloud gaming and community tab not showing in Windows app.

Ah, you just said PC Game Pass earlier.

Does it show the game under the cloud tab on the app?

I do not have a tab for "Xbox Game Pass" in my Windows Store. And under Downloads, it only shows 2 of the 12 games I have downloaded in the Xbox App... This is the problem

Hello BlackStar,

Let's try another method.

Please, install the Xbox PC app and launch the cloud games from there:

https://www.xbox.com/apps/xbox-app-for-pc

Select the Cloud Gaming tab and launch a game.

Do you have other sound devices (like the internal speaker of your laptop, or external speakers on your PC)?

Windows can differentiate between sound from communications and sound from apps and games. So you can have apps and games output sound on one device (usually speakers), while speech from communications apps (like Skype or Xbox chat or other "phone-like"
voice communication apps) go to a special voice communications device.

You can set that up by right clicking on the Speaker icon in the lower right in the Information area of the taskbar.

In the context menu, choose "Sound".

You should get a window with several tabs like Playback, Record, Sounds and Communication (I'm using a German Windows, so my translation of the tabs might be a bit off).

But when you go to the first tab, the Playback tab, you should see all the sound playback devices you have on your PC.

Find the headset you have, and choose that as the standard communications device.

Check if that resolves the issue of you not hearing your friend.

@ Dakrkplayer2

yes I'm always connected to Xbox live and the internet.

@Lightspeedhero

The in game collectible tab shows I have all collectibles and no achievement for me. I can't try the companion app as it doesn't work for windows phones.