Xbox chat not working after communications ban

xcs yard · Nov 17, 2017

I was recently suspended for communications for two weeks. I served those two weeks but when I now try and talk it says "your privacy settings prevent chat with some people." My suspension has been over for a week and a half now and I still cannot talk or
send messages. Ive done all resets possible I need to get someone who can actually help me and not just give me the same response. Ive even made an entirely new account with new email and I still cannot speak. This leads me to believe it is a console problem
considering when I go on that accounts enforcement history it is completely clean. I need help and this is a huge waste of xbox live considering I cannot use all its features.

:)

XTHEPIGSLAYERX · Nov 17, 2017

communications ban party chat issues

after getting a communications ban in mid October for a week the ban was lifted on the 24th of October. after the ban was lifted I have not be able to talk in game or party chat. I have heard this happening to other peopke but have not got any help from
xbox support or the enforcement team. It's been a month and this service I use nearly everyday has not be working.

MVanishP · Nov 17, 2017

Party chat not working after 24hr communication suspension

Party chat not working after 24hr communication suspension

Geth · Nov 17, 2017

This has been known to help.

Remove/delete the GT from the console.

Power cycle the console.

Restart the console, and recover the GT.

Geth

This has been known to help.

Remove/delete the GT from the console.

Power cycle the console.

Restart the console, and recover the GT.

Darkstrome

after the 24 hrs, 6 hrs after ban lifted, still cannot communicate via party chat.

"Working as intended?"

Mister Maka

Heya!

Our team is aware of some trouble with this and is looking into it. It looks like you've already found
the thread over here, but be sure to keep an eye out for updates. Thanks for your patience!

xIF4STxIP4CIKx

hola, a mi me ha pasado lo mismo, además con las mismas fechas. el 7 de Octubre se me quitó el baneo desde el día 1 y sigo sin poder hablar.... puedo hacer todo lo demás pero no puedo hablar.... se enciende circulito pero no me oye nadie

AndresBlanco813

That doesn't really help lol Ya I read that before but mine has been going on for not 1, not 7, not 14 days. It has been a month and I was told it was lifted on the 24th of last month like I said. I also just had a COMMUNICATION ban, not an account suspension.

When you have an account suspension you can't even sign into Xbox Live. I was never unable to sign into Xbox Live and I was able to play any game off and online. Like I said before, for that week I had all communication taken away but then after that week
I got everything back except party and in-game chat. Is it some kind of half communication ban? lol Or is this a glitch? or is this a permanent party chat/in-game chat ban?

Xbox chat not working after communications ban