Xbox chat acting up

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Thank you for understanding.

Hello,

Thank you for posting in Microsoft Community.

I can see that you're having trouble with the party chat app on your phone and on you PC. There are a few things you can try to fix the issue:

Mobile Device:

• First, make sure your phone and the app are updated to the latest version.
  
• Sometimes, outdated software can cause glitches and bugs.
  
• Second, check your phone's audio settings and make sure the volume and microphone levels are not too high or low.
  
• You can also try using headphones or earbuds instead of the phone's speaker and mic.
  
• Third, if none of that works, you can try uninstalling and reinstalling the app.
  
• This might clear any corrupted data or cache that could be causing the problem.
  

Xbox Game Bar:



There are a few possible reasons why your microphone is not working properly on the Xbox game bar. Here are some steps you can try to fix this issue:



- Make sure your microphone is plugged in correctly and set as the default input device in Windows settings.

- Check if your microphone is muted or turned down in the Xbox game bar settings or in the party chat settings.

- Update your audio drivers and restart your PC.

- Run the audio troubleshooter in Windows settings to find and fix any problems with your microphone.

- If none of these steps work, you may need to contact the manufacturer of your microphone or headset for further assistance.

Troubleshoot Xbox Game Bar on Windows | Xbox Support



We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

None of the fixes for the phone worked, do you have any other idea?

Hello ElochukwuEllis,

I can only provide limited troubleshooting steps for mobile devices; if uninstalling and reinstalling the apps didn't work and there are no pending system updates for the phone, I recommend that we get assistance from our live support team.

There is no way you should be required to pay for fixing it if it's within a reasonable lifetime of the product. Look up the sales of goods act, and get on to Xbox chat support.