XBOX charges that have not been authorised.

SurferJB · Aug 29, 2018

We have been charged 3 times in a row for year XBOX Gold subscription!!! Then locked out of the Gold Acct!!! Plus other charges have been made that we have not purchased. I am extremely frustrated. Is there a number I can call please?

:)

VernierSlake · Aug 29, 2018

Fraudulent charges still have not been refunded.

Because your bank was the company that authorised the charges. They're in charge of protecting your dosh from undesireables especially considering there was a I'm guessing out of character charge made to your account and they didn't query it.

penny84-CD44F3FB-318C-4FE4-9867-83DEBB58ED35 · Aug 29, 2018

GAME.co.uk Pre-orders

Mine as been authorised now so hopefully might ship today and arrive 2moro if not it will be here Thursday.

M3tal Daz3 · Aug 29, 2018

For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us

brandiesel1 · Nov 5, 2018

What country are you in and we'll get you a number?

brandiesel1

What country are you in and we'll get you a number?

M3tal Daz3

For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us

GaryClarke2

I never authorised a debit order on my account and i have been overcharged. Please refund the R1503.74 plus R3.00 bank charges

denis97g

is it the first time you used this card on xbox? if so it's just a charge for pre-authorisation that you'll get refunded.

2c9543ae-c0df-4f6c-b

Although it says you've been charged twice, I can assure you this isn't the case. Microsoft request the funds and your bank/card issuer authorises it. I confirmed this with NatWest who have said that there's only one request £429.99.

XBOX charges that have not been authorised.